Returns Coordinator

Codale Electric Supply; West Valley City (UT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Competitive Medical Plans

Paid Vacation

Flexible Spending Accounts

Job summary

Codale Electric Supply is seeking a Returns Coordinator in West Valley City, Utah. In this role, you will manage product return activities, ensuring timely processing and strong vendor communication. Responsibilities include coordinating Return Merchandise Authorizations (RMAs), tracking vendor credits, and maintaining accurate return documentation.

The ideal candidate has 1–2 years of experience in purchasing or supply chain, strong attention to detail, and proficiency with ERP systems. This position also offers comprehensive benefits, including a 401K Plan and competitive medical plans.

Qualifications

• 1–2 years of experience in purchasing, inventory, returns, or supply chain operations.
• Strong attention to detail and accuracy.
• Ability to communicate professionally with vendors and internal partners.
• Proficiency with ERP systems and Microsoft Office.
• Strong problem-solving and follow-through skills.

Responsibilities

• Coordinate and process all Return Merchandise Authorizations (RMAs) with vendors.
• Work directly with vendors to resolve discrepancies and communicate credit status.
• Ensure all returns are accurately logged into ERP systems.
• Provide branch teams with instructions for damaged or incorrect product returns.

Skills

Attention to Detail

Communication

Problem-Solving

Organization

Education

1–2 years of experience in purchasing, inventory, returns or supply chain

Tools

ERP systems

Microsoft Office (Excel, Outlook)

Job description

Overview

Be part of something bigger. At Codale Electric, we’re proud of the role we’ve played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future.

The Returns Coordinator – Purchasing is responsible for managing all product return activities, ensuring accuracy, timely processing, and strong vendor communication. This role supports the Purchasing team by coordinating RMAs, tracking vendor credits, resolving discrepancies, and maintaining accurate return documentation. The position plays a key role in reducing inventory shrinkage, improving vendor relationships, and supporting branch operations.

Responsibilities

• Returns Management: Coordinate and process all Return Merchandise Authorizations (RMAs) with vendors; review return requests for accuracy and compliance with vendor policies; prepare shipping labels, packing lists, and documentation for returned materials; track return shipments and follow up with vendors to ensure timely credit issuance; maintain accurate records of all returns and related communications.
• Vendor & Purchasing Support: Work directly with vendors to resolve discrepancies, shortages, overages, and damaged goods; communicate credit status updates to Branch Operations, AP, and Purchasing; assist Purchasing Specialists with product issues, pricing corrections, and return-related inquiries; monitor vendor performance trends related to returns and escalate recurring issues.
• Inventory & Documentation: Ensure all returns are accurately logged into ERP systems (SAP/Mincron/Eclipse—customize as needed); reconcile vendor credits with Accounts Payable and resolve mismatches; support cycle counts and inventory adjustments related to returned products; ensure compliance with company policies, safety guidelines, and inventory control procedures.
• Customer/Branch Support: Provide branch teams with clear instructions for damaged, defective, or incorrect product returns; serve as a point of contact for branch return questions or escalations; partner with warehouse staff to ensure proper handling, packaging, and staging of return materials.

Qualifications

• Required: 1–2 years of experience in purchasing, inventory, returns, or supply chain operations.
• Strong attention to detail and accuracy.
• Ability to communicate professionally with vendors and internal partners.
• Proficiency with ERP systems and Microsoft Office (Excel, Outlook).
• Strong problem-solving and follow-through skills.

Preferred

• Experience in electrical distribution or wholesale distribution environment.
• Familiarity with vendor return policies and RMA procedures.
• Knowledge of supply chain, purchasing, or inventory control processes.

Key Competencies

• Organization & Time Management – Able to prioritize and manage multiple return cases.
• Communication Skills – Clear, professional, and responsive communication with vendors and teams.
• Problem Solving – Ability to investigate discrepancies and see issues through to resolution.
• Attention to Detail – Ensures accuracy with documentation, data entry, and credit tracking.
• Vendor Relations – Maintains positive, solution-oriented vendor interactions.

Physical Requirements

• Ability to lift and move products up to 25–40 lbs as needed.
• Occasional warehouse work for inspecting, staging, or verifying return materials.

Location: Salt Lake City

Schedule: 8:00am-4:30pm (Monday-Friday)

Why work for Codale Electric Supply?

It feels good to drive down the road and say, “I played a part in that.” You can be part of a wide array of projects, no matter your role at Codale. Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.

Benefits

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

About Codale Electric and Sonepar USA

Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States. We have a presence in Utah, Nevada, and Wyoming, and we support contractors throughout the nation with the supplies they need. www.codale.com

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to participate in the application or interview process or to perform the essential functions of the position, please call 843-745-2420 or email [e-mail].

EEO is the Law. Applicants and employees are protected under Federal law from discrimination. Pay Transparency Non-Discrimination Provision. Sonepar follows Executive Order 11246. To learn more, Click here.