Returns

SanMar Corp.; Sparks (NV); On-site; USD 36,000 - 38,000; Full time

Benefits offered by this job

Annual discretionary bonus up to 5% of

Paid time off

8 paid holidays

1 paid family day off

Job summary

SanMar is seeking a Returns Clerk to efficiently process customer returns, log returned and delivered items, and coordinate with the Customer Care Center, Credit, UPS and customers to complete paperwork accurately. You will verify returned product against bin locations, restock, and handle related invoicing.

The role requires attention to detail, English communication, and the ability to work with minimal supervision in a fast-paced warehouse environment.

Qualifications

• High School Diploma or equivalent is required.
• 1-3 years of relevant warehouse experience.
• Requires interaction in English with account executives, customers and team members.
• Ability to follow directions and adapt to changing priorities.
• Maintain a safe, neat, and clean work area following safety regulations.

Responsibilities

• Log all returned and delivered items and research returns without RA# as needed.
• Process return paperwork after completing the returns.
• Communicate with Customer Care Center, customers, and UPS about returns.
• Verify returned products with bin locations and restock accordingly.
• Invoice restocked credit memos and modify returns paperwork as needed.
• Notify SanMar employees of packages and deliver daily priority packages within the facility.
• Create and print credit memos and freight invoices.
• Perform other duties as assigned and adhere to all policies.

Skills

Attention to detail

English communication

Work independently

Education

High School Diploma or equivalent

Job description

At SanMar, the work you do makes a difference.

450 Ingenuity Ave, Sparks, NV 89441

Shift: 8:30am-5:00pm

Pay: $17.50hr

What's the Short Version?

A Returns Clerk is responsible for processing customer returns and logging in all returned and delivered items. This position works closely with the Customer Care Center, Credit, UPS and sometimes customers in order to process the returns paperwork accurately and efficiently.

What Will You Be Doing?

• Log in all returned and delivered items and research returns without Return Authorization Numbers (RA#) as needed.
• Process all return paperwork upon completion of returning all items to proper locations.
• Communicate with Customer Care Center on returned orders and occasionally with customers and UPS.
• Verify returned product matches with product in bin location and reshipping of orders. Restock returned product to lo-bay/hi-bay locations.
• Invoice all restocked credit memos and make modifications to returns paperwork when necessary.
• Notify SanMar employees of packages addressed to them and deliver daily priority packages and mail throughout facility within a timely manner.
• Create and print credit memos & freight invoices.
• Perform other duties as assigned
• Comply with all policies and standards

What Are We Looking For?

• High School Diploma or equivalent
• 1-3 years of relevant warehouse experience
• Requires interaction with account executives, customers and/or team members in English.
• Demonstrates ability to follow directions and change priorities or job duties as business needs require; support or rotate to other production functions as needed.
• Maintain a safe, neat and clean work area by adhering to SanMar's safety regulations.
• Ability to work efficiently with minimal supervision.
• Welcome and help new employees in a positive manner, as required.
• Assist in building a positive and productive work environment.
• Strong attention to detail.
• Essential days or overtime may be required.

What's Our Offer?

Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary.

Paid Time Off:

You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off

What Should You Expect?

DC Warehouse (Non-Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee frequently uses both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Basic literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

Why Work at SanMar?

Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they're a part of something special. Here's your chance to be a part of this story. If you're ready to work in a place where your participation matters and your growth is a priority, we're ready for you.

SanMar is an Equal Opportunity Employer

Whoever you are, wherever you're from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.