Return To Work - Relationship Manager, Global Equity, VP | Alpharetta, GA

474 MS Services Group, Inc.; Alpharetta (GA); On-site; USD 120,000 - 200,000; Full time

Job summary

Morgan Stanley is seeking a VP, Relationship Manager in Alpharetta to oversee and grow corporate client relationships within Wealth Management’s Global Equity segment. You will work cross‑functionally with private and public market teams to ensure client satisfaction, while driving needs analyses, quarterly reviews, and strategic initiatives.

The role emphasizes proactive client engagement, contract interpretation, and collaboration across internal stakeholders to deliver best‑in‑class service

Qualifications

• University degree or College diploma in Business, Economics or similar.
• Minimum 3 years in an Account Management, Client Services, or Sales role.
• Experience in the equity or share plan industry is a plus.
• Licenses required: SIE, FINRA 7 & 63.
• Excellent written and oral communication and presentation skills.
• Proven ability to work independently and manage multiple assignments.
• Proficiency with common technology including email, internet, Excel and Word.
• Willingness to travel up to 25% domestically and internationally.

Responsibilities

• Act as the main point of contact for designated corporate clients across multiple departments.
• Build proactive, partnership‑based relationships with senior client contacts.
• Conduct needs analyses and prepare specifications/gap analyses for new functionality.
• Deliver regular business reviews and share analytics with account directors.
• Keep clients informed of new product functionality relevant to plans.
• Monitor client satisfaction and retention through benchmarks and check‑ins.
• Understand contracts, pricing, and service level commitments and align with client needs.
• Lead client meetings, demonstrations, and training sessions as required.

Skills

Account management

Client services

Sales

Communication

Analytical

Education

Bachelor's degree in Business or Economics

Tools

Excel

Word

PowerPoint

Job description

Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Return to Work Program – Alpharetta

At Morgan Stanley, we recognize the immense potential in experienced professionals who have taken a career break and are now eager to return to the workforce. We value the life skills and experiences you've gained outside of work and recognize the significant contributions you can bring to our organization. We don’t have to have a background in financial services to have a career with us. We welcome highly motivated candidates from a diverse range of industries and skills. We strive to create a spirit of inclusion by bringing together dedicated professionals with diverse backgrounds, talents, perspectives, cultural identities, and experiences.

Our Alpharetta Return to Work program will run from January 18, 2027 through May 7, 2027 in our Alpharetta office. This 16-week paid program places participants in roles that align with their existing expertise while also broadening their horizons through comprehensive training, mentorship, and professional development.

VP, Relationship Manager, Global Equity — Return to Work Candidates

In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals. The Corporate and Institutional Solutions (CIS) is a division within Morgan Stanley Wealth Management comprised of Corporate & Digital Solutions, Morgan Stanley @ Work, Virtual Client Solutions, Reinvestment, and Strategic Client Management. The overall goal and vision of CIS is to create a corporate experience and a consistent corporate employee (“participant”) experience and to engage them throughout their financial life journey that will ultimately lead to a furthering and deepening of their Morgan Stanley Wealth Management relationships. Our approach will be highly scalable, leveraging an omni-channel strategy with an emphasis on messaging, onboarding, cross-selling, activation and servicing. Our goal will be to drive growth across all client segments, including the Mass‑Affluent, with new digital capabilities.

Role Profile

Our employees have helped us get to where we are today; and as we continue to scale towards being the incomparable leader in our industry, we are looking for a Relationship Manager. You will be responsible for overseeing, servicing, cultivating, and growing existing corporate client relationships toward mutual partnership and success. Acting as the main point of contact for designated corporate clients, you will interact with all departments across both the private and public market teams within Morgan Stanley at Work to ensure that client expectations are met and satisfaction levels are maintained.

Primary Responsibilities

• Proactively build “partnership” style relationships focusing on integration at all levels, maintaining relationship with senior client contacts
• Collaborate with various client stakeholders to solve problems, build strong partnerships, and uncover new opportunities
• Conduct ongoing needs analysis to determine appropriate services to meet client requirements; prepare specifications/gap analysis documents for client requests for new functionality
• Deliver regular business reviews with the Director, Account Management sharing thought leadership, plan‑level analytics, and relevant enhancements
• Keep clients informed of new product functionality relevant to the client and their plan administration
• Monitor client satisfaction through internal benchmarks, surveys, and RM check‑ins
• Aligning client requests and expectations with business needs while maintaining a positive relationships
• Foster client loyalty through Morgan Stanley at Work's standard client interaction protocols and proactive client retention initiatives including client meetings, corporate communications, quarterly partnership meetings, etc.
• Understand and interpret contracts and client exceptions related pricing, plan management, and service level commitments
• Troubleshoot ad hoc client queries by partnering with internal stakeholders and platforms.
• Conduct client meetings, demonstrations, training sessions, user training sessions, and other client requests as required.
• Promote and share best practices to improve service efficiency and execution

Requirements

• University degree or College diploma in Business, Economics or similar
• Minimum 3 years in an Account Management, Client Services, or Sales role
• Experience in the equity or share plan industry, including group and retirement plans, would be an asset
• Licenses required; SIE, FINRA 7 & 63
• Excellent written and oral communication and presentation skills
• Proven ability to work independently and manage numerous assignments concurrently
• Demonstrated competency with common technology and technical concepts, including but not limited to email, internet, Excel and Word
• Strong analytical, attention‑to‑detail, and problem‑solving skills
• Comfortable in a fast‑paced and evolving environment which includes ongoing learning and training opportunities
• Ability to travel up to 25% of time within and outside North America

Program Duration

Return to Work programs will run for approximately 16 weeks from January 18, 2027 to May 7, 2027.

Eligibility Criteria

Eligibility Criteria: This program is designed for individuals who have been out of the workforce for two or more years. The two‑year eligibility requirement will be calculated as of the January 2027 program start date.

Applications open September 15 and close October 9, 2026.

To learn more about the program, please visit: www.morganstanley.com/returntowork.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.

Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values.

Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world.

In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading‑edge solutions—and in the ability of capital to work for the benefit of all society.

What We Do