Return To Work Associate

Sedgwick Claims Management Services Ltd; Orlando, Northern (FL, KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Sedgwick is hiring a Return To Work Associate in Orlando, FL. The role involves assessing return-to-work needs, coordinating related activities, and supporting workers, physicians, and employers across the claims process.

The position requires high school completion and 1 year of claims experience, with strong communication, organization, and teamwork skills. On-site work balance and a collaborative culture are emphasized.

Qualifications

• High school diploma or GED required.
• 1 year claims management experience or equivalent preferred.

Responsibilities

• Performs initial evaluations via telephone with physician and employer.
• Evaluates need for return-to-work plans and coordinates related activities.
• Supports return-to-work and accommodation staff during processes.
• Completes components of the return-to-work management process.
• Provides return-to-work support for injured workers, physicians, employers and claims teams.
• Gathers return-to-work data from providers and nurses for records.

Skills

Excellent oral and written comms

PC literate

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Team collaboration

Performance competencies

Education

High school diploma or GED

Job description

## Return To Work AssociateApply: Orlando, FL - Ingenuity: Full time: Posted Today: R78569By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceReturn To Work Associate**PRIMARY PURPOSE**: To perform return-to-work assessment under general supervision; to coordinate return-to-work related activities including gathering medical information for accommodation evaluation; to resolve workers' compensation cases; to provide customer support; and to support return-to-work/accommodation staff.**ESSENTIAL FUNCTIONS and RESPONSIBILITIES*** Performs initial evaluations assessment via telephone calls to physician and employer.* Evaluates need for alternative return-to-work plan and coordinates return-to-work related activities.* Supports return-to-work and/or job accommodation processes for return-to-work management.* Supports return-to-work/job accommodation staff through the completion of components of the return-to-work management process.* Provides return-to-work support for injured workers, physicians, employers and claims teams.* Gathers return-to-work data from providers, nurses and return-to-work specialists for record keeping.* Resolves workers' compensation cases by applying current policies and procedures per state workers' compensation laws and client program design.* Enters data into the claims management system accurately.* Adheres to quality assurance standards.**ADDITIONAL FUNCTIONS and RESPONSIBILITIES*** Performs other duties as assigned.* Supports the organization's quality program(s).**QUALIFICATIONS****Education & Licensing**High school diploma or GED required.**Experience**One (1) year claims management experience or equivalent combination of education and experience required. Return-to-work experience preferred.**Skills & Knowledge*** Excellent oral and written communication, including presentation skills* PC literate, including Microsoft Office products* Analytical and interpretive skills* Strong organizational skills* Excellent interpersonal skills* Ability to work in a team environment* Ability to meet or exceed Performance Competencies**WORK ENVIRONMENT**When applicable and appropriate, consideration will be given to reasonable accommodations.**Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines**Physical:** Computer keyboarding, travel as required**Auditory/Visual:** Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.