Retirement Financial Consultant

Manulife Financial; Boston (MA); Hybrid; USD 40,000 - 67,000; Full time

Benefits offered by this job

Health, dental, vision, and disability

Retirement savings plans with employer

Generous PTO and holidays

Job summary

Manulife Financial’s Retirement Financial Consultants work with an established book of IRA clients to educate and guide them on retirement planning and investments. The role emphasizes proactive client engagement, relationship building, and asset growth within a collaborative team.

You will respond to inquiries, analyze client situations, and present suitable retirement and investment options while coordinating with senior advisors for more complex needs.

Qualifications

• Three to five years of financial services experience, preferably in phone-based and/or sales roles.
• FINRA SIE and Series 7 and 63 licenses; Series 65 required within 90 days of being hired.

Responsibilities

• Respond to inbound calls from existing IRA clients and referrals from other service centers, assess client needs, and help clients make informed investment decisions.
• Quickly analyze each client’s circumstances, present relevant options, and educate clients on retirement and investment concepts to identify opportunities to deepen relationships and gather additional assets.
• Assist clients with account and investment questions, including asset movement, trading, and day-to-day service inquiries, while delivering an outstanding client experience.
• Work collaboratively with the team and refer clients who require more sophisticated advice to senior advisors.
• Achieve monthly productivity targets, including timely follow-up on sales leads and client opportunities, and stay informed about market trends, retirement regulations, and the full range of Manulife John Hancock Wealth solutions.

Skills

Financial services experience

FINRA SIE

Series 7

Series 63

Series 65 (within 90 days)

Education

Bachelor’s degree

Job description

Retirement Financial Consultants at Manulife John Hancock Wealth have the opportunity to spend more time working with an established book of clients, servicing their needs, building trust, and deepening relationships, rather than performing cold call prospecting. A strong and growing pipeline of accounts is being opened into this channel, creating meaningful opportunities to proactively engage clients, understand their goals, and help them make informed decisions about retirement planning and investments.

As a vital member of our employee-channel, phone-based team, you will deliver financial education and guidance that helps clients pursue their desired retirement outcomes while contributing to client retention, relationship growth, and asset growth. You will have access to coaching, resources, shared best practices, and senior advisor support within a highly collaborative team structure. You will also have opportunities to strengthen your advisory skills and advance into more senior financial advisor roles as the business grows.

Position Responsibilities

• Respond to inbound calls from existing IRA clients and referrals from other service centers, assess client needs, and help clients make informed investment decisions.
• Quickly analyze each client’s circumstances, present relevant options, and educate clients on retirement and investment concepts to identify opportunities to deepen relationships and gather additional assets.
• Assist clients with account and investment questions, including asset movement, trading, and day-to-day service inquiries, while delivering an outstanding client experience.
• Work collaboratively with the team and refer clients who require more sophisticated advice to senior advisors.
• Achieve monthly productivity targets, including timely follow-up on sales leads and client opportunities, and stay informed about market trends, retirement regulations, and the full range of Manulife John Hancock Wealth solutions.

Required Qualifications

• Three to five years of financial services experience, preferably in phone-based and/or sales roles.
• FINRA SIE and Series 7 and 63 licenses; Series 65 required within 90 days of being hired.

Preferred Qualifications

• Bachelor’s degree.
• Strong client service and sales skills, with the ability to quickly uncover client needs and present appropriate solutions.
• Strong retirement and investment knowledge, with the ability to educate clients on available solutions.
• Ability to manage time and resources efficiently and work effectively within a collaborative team structure.
• Motivated by solving problems, thrives in an environment of empowerment and accountability, and applies lessons from setbacks to improve performance.

When you join our team

• We will empower you to learn and grow the career you want.
• We will recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we will support you in shaping the future you want to see.

If you are applying to this role in Massachusetts, please note the salary range is $40,000.00 - $ 66,700.00 USD.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$40,000.00 USD - $66,700.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources
• generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify

Company: John Hancock Life Insurance Company (U.S.A.)