Retirement Compliance Consultant

Navia Benefit Solutions, Inc.; Fresno (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Navia Benefit Solutions, Inc. is seeking a Compliance Consultant to lead compliance relationships for retirement plan clients. You will deliver proactive guidance, oversee annual compliance processes, and coordinate with internal teams to ensure timely, accurate deliverables.

The role emphasizes client-facing interaction, deep ERISA/IRS/DOL knowledge, and strong organizational and communication skills to maintain high service standards across a high-volume caseload.

Qualifications

• 5+ years of retirement plan administration, compliance consulting, or TPA experience.
• Strong working knowledge of ERISA, IRS, and DOL regulations related to qualified retirement plans.
• Expertise in retirement plan compliance operations, including nondiscrimination testing, Form 5500 filings, audits, plan corrections, and design concepts.
• Strong consultative and relationship-management skills with the ability to communicate complex compliance matters clearly and confidently.
• Proven ability to manage a large client caseload while balancing competing priorities and deadlines.
• Experience coordinating work flow through compliance support teams.
• Willingness to obtain ASPPA designations.

Responsibilities

• Serve as the primary compliance relationship contact for an assigned book of retirement plan clients.
• Provide proactive, consultative guidance regarding plan operations, compliance matters, plan design considerations, corrections, and regulatory requirements.
• Manage and oversee the completion of compliance-related services performed by Compliance Associates and operational support teams.
• Monitor workflows, deadlines, and deliverables to ensure timely and accurate completion of annual compliance requirements.
• Coordinate and oversee annual compliance processes, including nondiscrimination testing, Form 5500 preparation, audit support, plan amendments, annual notices, and related compliance deliverables.
• Maintain regular communication with clients, advisors, auditors, and internal stakeholders regarding plan status, outstanding items, deadlines, and compliance matters.
• Lead and participate in client meetings related to plan compliance, operational reviews, plan design discussions, mergers & acquisitions, corrections, and regulatory updates.
• Partner with internal teams to ensure seamless client delivery and issue resolution.
• Escalate critical issues appropriately while driving accountability and follow-through across supporting teams.
• Provide strategic and practical recommendations regarding retirement plan compliance and operational best practices.
• Review work product for quality, accuracy, completeness, and consistency prior to delivery to clients.
• Assist in developing and maintaining standard operating procedures, workflows, and best practices.
• Support training and mentoring efforts for Compliance Associates and other operational staff.
• Maintain strong working knowledge of ERISA, IRS, and DOL regulations and industry developments impacting qualified retirement plans.
• Manage a high-volume caseload while maintaining strong responsiveness, organization, and service standards.

Skills

Client relationship management

Regulatory compliance

Nondiscrimination testing

Form 5500 filings

Project management

Communication skills

Data analysis

Education

ASPPA designation preferred

Job description

The Compliance Consultant serves as the primary compliance relationship lead for an assigned book of retirement plan clients, delivering proactive, consultative guidance while overseeing the successful execution of compliance-related services. This role is highly client-facing and relationship-oriented, requiring deep retirement plan compliance expertise combined with strong organizational, communication, and workflow management skills.

Essential Functions

• Serve as the primary compliance relationship contact for an assigned book of retirement plan clients.
• Provide proactive, consultative guidance regarding plan operations, compliance matters, plan design considerations, corrections, and regulatory requirements.
• Manage and oversee the completion of compliance-related services performed by Compliance Associates and operational support teams.
• Monitor work? ows, deadlines, and deliverables to ensure timely and accurate completion of annual compliance requirements.
• Coordinate and oversee annual compliance processes, including nondiscrimination testing, Form 5500 preparation, audit support, plan amendments, annual notices, and related compliance deliverables.
• Maintain regular communication with clients, advisors, auditors, and internal stakeholders regarding plan status, outstanding items, deadlines, and compliance matters.
• Identify operational risks, compliance concerns, data issues, and service gaps proactively and drive resolution eUorts.
• Lead and participate in client meetings related to plan compliance, operational reviews, plan design discussions, mergers & acquisitions, corrections, and regulatory updates.
• Partner closely with internal teams to ensure seamless client delivery and issue resolution.
• Escalate critical issues appropriately while driving accountability and follow-through across supporting teams.
• Provide strategic and practical recommendations regarding retirement plan compliance and operational best practices.
• Review work product for quality, accuracy, completeness, and consistency prior to delivery to clients.
• Assist in developing and maintaining standard operating procedures, work?ows, and best practices.
• Support training and mentoring eUorts for Compliance Associates and other operational staff.
• Maintain strong working knowledge of ERISA, IRS, and DOL regulations and industry developments impacting quali?ed retirement plans.
• Manage a high-volume caseload while maintaining strong responsiveness, organization, and service standards.

Requirements

• 5+ years of retirement plan administration, compliance consulting, or TPA experience required.
• Strong working knowledge of ERISA, IRS, and DOL regulations related to quali? ed retirement plans.
• Demonstrated expertise in retirement plan compliance operations, including nondiscrimination testing, Form 5500 ? lings, audits, plan corrections, and plan design concepts.
• Strong consultative and relationship-management skills with the ability to communicate complex compliance matters clearly and con? dently.
• Proven ability to manage a large client caseload while balancing competing priorities and deadlines.
• Experience coordinating and overseeing work? ow execution through operational or compliance support teams.
• Strong organizational, project management, and follow-through skills.
• Ability to proactively identify issues, drive solutions, and maintain accountability across teams.
• Excellent verbal, written, and presentation skills.
• Strong problem-solving and critical-thinking abilities with a practical, client-focused approach.
• Ability to build strong relationships through phone, video, and email communication.
• High attention to detail and ability to manage large volumes of information and data.
• ASPPA designations such as APA, APR, QKA, QKC, or equivalent preferred (or willingness to obtain).
• Minimal travel may be required.