Retention Marketing Intern

SupportFinity™; California (MO); On-site; USD 24,796 - 25,485; Part time

Benefits offered by this job

50% discount on retail prices

Free weekly lunches

Company parties

Job summary

SupportFinity™ in California is searching for a Retention Marketing Intern who will assist the marketing team in enhancing customer engagement and loyalty. This position entails participation in various marketing strategies including email and SMS campaigns, as well as analyzing customer data to improve retention efforts. The ideal candidate is pursuing a Bachelor's degree and is proficient in marketing data analysis.

Key responsibilities include supporting campaign coordination, analyzing email performance, and identifying efficiency improvements. Benefits include substantial discounts and free weekly lunches.

Qualifications

• Currently pursuing a Bachelor's degree in a relevant field.
• Proficient in Excel and Google Suite.
• Basic understanding of retention marketing, A/B testing, and data analysis.

Responsibilities

• Support in scheduling and coordinating email, SMS, and TikTok campaigns.
• Assist in revamping the loyalty email series.
• Compile and analyze email performance reports.
• Identify issues within triggered email series and implement improvements.

Skills

Analytical skills

Adaptability to new tools

Problem-solving

Digital marketing enthusiasm

Education

Pursuing Bachelor's degree in Business, Analytics, Marketing

Tools

Excel

Google Suite

Email marketing platforms

Tableau

Job description

Main purpose of the Retention Marketing Intern role:

The retention marketing intern will support the marketing team in developing and executing strategies that keep customers engaged and loyal to the brand. This involves assisting with email and SMS campaigns, analyzing customer data, and contributing to efforts that drive long-term retention and customer satisfaction.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provide support in scheduling and coordinating email, SMS, and TikTok shop campaigns.
• Contribute to loyalty program initiatives by assisting in the revamp of the loyalty email series, enhancing customer engagement and retention.
• Assist in compiling and analyzing email performance reports, as well as preparing detailed weekly presentation decks.
• Identify issues and inefficiencies within various triggered email series and implement design improvements or AB tests.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to analyze marketing data, identify trends, and optimize campaigns
• Willingness to learn and adapt to new marketing tools and strategies
• Problem‑solving skills to optimize customer retention initiatives
• Enthusiasm for digital marketing and customer engagement

Minimum Qualifications:

• Currently pursuing a Bachelor's degree in Business, Analytics, Marketing, or related field
• Proficient in Excel and Google Suite
• Basic understanding of retention marketing, A/B testing, and data analysis

Preferred Qualifications:

• Prior internship or coursework in digital or email marketing
• Experience in email marketing platforms and Tableau

Benefits:

• 50% or more off retail prices on items carried by the company
• Free weekly lunches
• Company parties

Compensation:

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. A reasonable estimate of the current base hourly/salary range is $18.00 to $18.50/hr.