Retailer

Convive Brands; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401k with match

Pre-tax commuter benefits

Team member discounts

Job summary

Convive Brands’ Le Pain Quotidien location is seeking team members for guest-forward service in a warm, welcoming environment. You will be part of a brand with a strong community focus and the opportunity to grow across multiple concepts, including California Pizza Kitchen and Little Beet.

The role involves providing attentive service, handling orders, pastry display upkeep, and maintaining knowledge of menu items while supporting a positive guest experience.

Qualifications

• Experience in restaurant service or training.
• Familiarity with POS systems preferred.
• Flexible schedule.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Anticipate guest needs and note preferences.
• Prepare drinks for retail and dining room, including batches for the retail counter.
• Bag, box, and arrange to‑go food and pastry.
• Handle sales transactions per cash handling policy.
• Maintain pastry display and knowledge of items.

Skills

Hospitality

Customer service

Teamwork

Flexibility

Tools

Toast POS

Job description

Be home in time for dinner!

At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection.

At Le Pain Quotidien, our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another.

With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day.

As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet.

At LPQ, you’re not just working a job, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.

Responsibilities

Job Description

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Anticipate guest needs and note any preferences provided by the guest
• Prepare all drinks for retail and dining room, including batches for the retail counter
• Properly bag, box, and arrange to‑go food and pastry
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
• Maintain and consolidate pastry display throughout the day
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Qualifications

• 1 to 3 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross‑trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands

The Hourly Pay Range (plus Tips, When Eligible) Is

$17.00 - $22.00

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.