Retail Zone Specialist: Merchandising & Customer Service

Ollies Bargain Outlet Holdings, Inc.

Sterling (VA)

On-site

USD 18,000 - 19,000

Full time

14 days+

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Benefits offered by this job

Associate discount
Voluntary benefits

Job summary

Ollie’s Sterling store is hiring a Retail Zone Specialist to assist customers and maintain the store's appearance. Focus on the assigned zone, handling merchandising and customer service to drive sales and ensure a positive shopping experience.

The role requires a positive attitude, ability to work evenings, weekends and holidays, and a willingness to be a team player in a fast-paced retail environment with a 20% associate discount and voluntary benefits.

Qualifications

  • High school diploma or equivalent preferred.
  • Ability to work evenings, weekends, and holidays.
  • Positive attitude and team player.

Responsibilities

  • Merchandise products and maintain visual standards in the store zone.
  • Answer questions and drive sales with knowledge of current promotions.
  • Assist with receiving trucks, pricing items, and restocking.
  • Keep assigned zone neat and organized and take on additional tasks.

Skills

Customer service
Team player
Merchandising
Sales knowledge

Education

High school diploma

Job description

Store 320 Sterling, VA
21300 Signal Hill Plz
Sterling, VA 20164, USA

  • Pay or shift range: $13.02 USD to $14.02 USD

    The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
  • 20% Associate discount on all Ollie’s purchases.
  • Vast array of voluntary benefits.

Position Overview:

The Retail Zone Specialist assists customers and helps to maintain the store appearance. The Retail Zone Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on their assigned store zone.

Primary Responsibilities:
  • Ensure that all product within the zone is merchandised and recovered per the visual merchandise standards.
  • Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.
Qualifications:
  • High school diploma or equivalent preferred
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and team player who interacts well with customers and associates.
Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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