Retail Warehouse Associate - Product Support

Bob's Discount Furniture; Wilmington (NC); On-site; USD 40,116,000 - 45,847,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Paid time off

Job summary

Bob’s Discount Furniture in Wilmington, NC is seeking a Retail Warehouse - Product Support Associate to help keep our showrooms ready and inventory accurate. This role supports back-end operations, staging, shipping, and collaboration with store leadership and visual merchandising.

You’ll join a team that values dependable teamwork, safety, and great customer service, with flexible hours including weekends and evenings.

Qualifications

• Must be at least 18 years old.
• Ability to work nights, weekends, and holidays.
• Ability to lift, move, and assemble merchandise.

Responsibilities

• Receiving, staging, and shipping operations.
• Safe and efficient stockroom management.
• Visual merchandising prep and assembly support.
• Inventory control and organization.
• Team collaboration and task execution.
• Customer pickup coordination and service.
• Workplace cleanliness and safety compliance.

Skills

Receiving & staging

Stockroom management

Visual merchandising prep

Inventory control

Team collaboration

Customer pickup coordination

Safety compliance

Adaptability to retail schedule

Job description

Job Title

Retail Warehouse- Product Support Associate

Job Overview

Our Retail Warehouse- Product Support Associates are essential team members at Bob’s Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection, our merchandise is handled with care, and our customers receive exceptional service from behind the scenes. This position works closely with store leadership and visual merchandising to maintain safety, cleanliness, inventory integrity, and showroom readiness.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by hands‑on capabilities, teamwork, dependability, and a passion for doing great work with pride. If you're someone who enjoys fast‑paced physical tasks, working with a team, and contributing to a store’s success, this is the role for you!

Key Skills for Success

Core Competencies & Expertise

• Receiving, Staging, and Shipping Operations
• Safe and Efficient Stockroom Management
• Visual Merchandising Prep and Assembly Support
• Inventory Control and Organization
• Team Collaboration and Task Execution
• Customer Pickup Coordination and Service
• Workplace Cleanliness and Safety Compliance
• Adaptability in a Retail Schedule Environment

Preferred Competencies & Skills

• Prior warehouse, stockroom, or back‑end retail experience
• Familiarity with visual display setup and basic assembly tasks
• Customer service exposure or café support experience
• Desire for career advancement in a supportive team setting
• Strong work ethic and pride in quality performance

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni‑channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills‑based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well‑being, and career advancement.

Benefits & Perks

• Medical, Dental, and Vision insurance
• Employer-paid and voluntary Life Insurance
• 401(k)
• Profit Sharing Plan with generous match
• Paid time off: sick days, vacation, holidays—and your birthday!
• Employee Assistance Program and Emergency Financial Aid Programs
• Employee Discounts starting on Day 1
• Flexible retail schedules including weekends, evenings, and holidays
• Tuition reimbursement and development opportunities
• Hourly Pay Range: $14.00 to $16.00

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill‑driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• Must be at least 18 years old
• Ability to work nights, weekends, and holidays
• Ability to lift, move, and assemble merchandise
• Strong communication and listening skills
• Must be able to work well in a team environment

Physical Demands

Regular lifting and movement of up to 50 lbs

Standing, walking, and climbing throughout shifts Manual handling of furniture and visual staging elements

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We’re committed to creating a place as diverse as the communities we serve.

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid‑Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the “Bob’s Way” of doing business - a philosophy that applies to customer, co‑worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!