Retail Warehouse Associate

Steinhafels Furniture; Waukesha (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Medical, Dental, Vision Insurance

Life Insurance & Disability Coverage

401(k) with company match

Flexible Spending Account (FSA)

Educational Assistance

Pet Insurance

Employee Assistance Program (EAP)

Job summary

Steinhafels is seeking an associate to support our furniture warehouse and backroom operations. You will assemble, unbox, and move furniture, while delivering excellent customer service and ensuring safe handling and storage.

This role requires physical stamina and a proactive work style, with flexibility to work evenings and weekends as needed. Be part of a team that values employee ownership and long-standing community presence.

Qualifications

• Ability to lift up to 75 lb and perform physical tasks daily.
• Strong customer service mindset with attention to detail.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Assemble and construct furniture according to manufacturer specs.
• Move and transport furniture safely within the warehouse and showroom.
• Assist customers with merchandise pickup and ensure smooth service.
• Maintain accurate inventory and report discrepancies or damages.
• Unbox and re-box furniture for display or storage as needed.
• Help maintain showroom organization and safety standards.
• Follow safety protocols and use proper lifting techniques.

Skills

Physical stamina

Attention to detail

Customer service

Self-motivated

Power tool proficiency

Tools

Power tools

Job description

Steinhafels is currently recruiting for an associate to work in our furniture warehouse and retail store backroom. This position holds the overall responsibility for efficiently moving furniture to the showroom floor, as well as unboxing, assembling, and re-boxing a wide variety of furniture. The role requires attention to detail, physical stamina, and a strong focus on customer service.

Why makes Steinhafels a great place to work?

• We are 100% employee owned!
• Steinhafels has been in business for over 90 years!
• A company culture focused on work-life balance
• Steinhafels has been recognized as a Top Workplace in Southeast Wisconsin 10 times

Our Benefits

• Participation in the Employee Stock Ownership Plan (ESOP)
• Medical, Dental, and Vision Insurance
• Life Insurance & Disability Coverage
• 401(k) with company match
• Flexible Spending Account (FSA)
• Educational Assistance
• Pet Insurance
• Access to company EAP

Primary Duties Include

• Furniture Assembly & Construction Accurately and properly assembling furniture according to manufacturer specifications, ensuring all pieces are constructed safely and meet quality standards.
• Furniture Movement Frequent lifting, carrying, and pushing/pulling of furniture, ensuring items are safely transported to designated areas on the showroom floor.
• Customer Assistance Assisting customers with merchandise pick-up, ensuring a smooth and efficient process, and offering excellent customer service throughout.
• Inventory Management Maintaining accurate inventory records, ensuring proper tracking of products, and reporting any discrepancies or damaged items promptly.
• Unboxing & Re-boxing Unpacking new furniture and preparing it for display, as well as re-boxing items as necessary for storage or shipping.
• Showroom Maintenance Assisting with the organization and display of furniture in the showroom to ensure a visually appealing and safe environment.
• Safety Compliance Adhering to safety protocols while handling furniture, using the proper lifting techniques and tools to prevent injury and ensure the safety of all employees and customers.
• Self-Motivated Must be proactive, able to work independently, and demonstrate initiative with minimal supervision.
• Power Tool Proficiency Must have the ability to safely and effectively use various power tools for furniture assembly.
• Reliability Strong attendance and punctuality are essential to maintain operational efficiency.
• Physical Requirements Must be able to pass a 75lb physical lift test prior to employment, demonstrating the ability to lift and handle heavy furniture items.
• Schedule Flexibility Availability to work evenings and weekends as needed.