Retail Warehouse Associate

Wilco; Vancouver (WA); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision

401K with employer match

Profit sharing

Advancement opportunities

Employee discount

On-Demand Pay

Holidays and paid time off

Job summary

Wilco is seeking a Retail Warehouse Associate in Washington to greet customers, load warehouse and yard products, and keep areas clean and organized. You will unload, stock, and assist with eComm pickup and merchandising to support daily store operations.

The role requires forklift operation, a valid driver’s license, and the ability to lift up to 120 lb with attention to safety and accuracy. This is a full-time, on-site position offering growth opportunities and competitive benefits.

Qualifications

• Forklift operation and safety procedures required.
• Strong customer service skills with the ability to communicate product information.
• Solid product recognition to assist customers quickly.
• Must have a valid driver’s license and clean driving record.
• Ability to perform arithmetic calculations for transactions and stocking.

Responsibilities

• Greet customers and load warehouse, yard, and eComm merchandise.
• Unload, check in, and stock warehouse and yard items.
• Maintain a safe, clean, and organized work area and follow safety procedures.
• Assist with BOPIS/eComm activities and store merchandising tasks.
• Operate forklift and delivery vehicles safely while moving merchandise.
• Keep the store warehouse stocked and assist with stocking in yard areas.
• Deliver merchandise to customers and participate in store maintenance.

Skills

Forklift operation

Customer service

Product recognition

Driver's license

Safety procedures

Arithmetic

Job description

Retail Warehouse Associate

JOB PURPOSE

To deliver on the mission of Wilco by profitably providing superior customer service.

JOB SUMMARY:

Greet customers and load warehouse products, yard products, and eComm merchandise. Provide product information and keep warehouse and yard areas clean and orderly. Unload, check in, and stock warehouse and yard area merchandise.

Responsibilities

• Provide customer service and product information to customers on warehouse and yard products.
• Safely and carefully carry out load and transport merchandise using established standards, policies, and processes.
• Ensure a safe working environment by wearing appropriate safety garments and following all safety procedures.
• Execute eComm activities as required by BOPIS.
• Keep store warehouse and outside facility areas clean and orderly using our daily warehouse and yard recovery process.
• Unload, check in, and stock warehouse and yard merchandise utilizing established procedures.
• Responsible for properly securing warehouse, yard, and lot merchandise at Wilco Stores and while using equipment/vehicles.
• Keep the store stocked with merchandise warehoused or stored in the yard or warehouse.
• Safely operate forklift and delivery vehicles.
• Assemble store merchandise as directed by managers.
• Maintain and comply with established retail standards.
• Deliver store merchandise to customers.
• Participate in merchandising, signing, and store maintenance as assigned.
• Maintain familiarity with Wilco’s various specialty accounts and offer to customers as needed.
• Other responsibilities and tasks as assigned.

Special Skills/Training

• Ability to interact effectively with customers and co-workers.
• Skill to operate a forklift and other facility equipment safely and efficiently.
• Valid driver’s license with a clean driving record.
• Ability to perform arithmetic calculations.
• Skill at product recognition.
• 18 years of age minimum due to forklift operation requirement.

Benefits

• Medical, dental, and vision health insurance
• Profit Sharing Program - up to 3% of your annual wages
• 401K Retirement Plan with up to 6% Employer Match
• Advancement Opportunities
• Employee Assistance Program
• Referral Bonus- refer a friend or family member
• Long-term disability and Life/AD & D Insurance
• Generous Employee Discount
• Tuition Reimbursement
• On-Demand Pay
• Holidays and paid time off.

Physical Requirements

• Prolonged standing and repetitive bending.
• Ability to lift 120lb (hay bales) and up to 50lbs frequently.

Working Conditions

• Year-round indoor and outdoor work.

About Wilco

Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard "farm store". With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly

Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.

*Employment is contingent upon the successful completion of a drug screen and criminal background check, consistent with applicable law.