RETAIL WAREHOUSE ASSOCIATE

Micro Center; Indianapolis (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Tuition reimbursement

Flexible retail schedules

Job summary

MICRO CENTER, a leading computer and electronic device retailer, is seeking a Retail Warehouse Associate for its Indianapolis-area store. The role involves loading/unloading merchandise, restocking, and supporting store operations to deliver world-class customer experiences.

Qualifications include a high school diploma, basic Microsoft Office skills, strong customer service orientation, and the ability to lift up to 50 lbs. Shifts may include mornings, nights, weekends and holidays.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of Microsoft Office.
• Sincere interest in helping customers and driving world-class customer experiences.
• Ability to communicate professionally and handle multiple customers.
• Professional appearance and demeanor.
• Physical requirements: lift up to 50 lbs repeatedly and stand for long periods.
• Shifts include mornings, nights, weekends and holidays.
• Previous retail customer service or warehouse experience strongly preferred.

Responsibilities

• Execute the 18-minute Web Pick-Up processes and ensure customer satisfaction.
• Process incoming and outgoing shipments (including pick-packs, backhauls, return-to-vendor merchandise).
• Maintain the department and store by keeping clean work areas, conducting cycle counts, stocking and replenishing product.
• Support store operations by maintaining loss prevention awareness; assist with physical inventory.
• Assemble floor displays and re-sets.
• Assist customers and perform carry-in/out.
• Participate in open and close procedures.
• Perform other duties and tasks as assigned.

Skills

Customer service focus

Microsoft Office proficiency

Professional communication

Customer-focused demeanor

Physical stamina

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology super store has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on merchandise selection, service and pricing. Work with us and help us on our mission to be the best computer and electronic device store in the world! We are seeking Retail Warehouse Associates with high-volume experience to load and unload merchandise, replenish stock, and execute store maintenance duties in our big box computer retail store.

MAJOR RESPONSIBILITIES:

• Execute the 18-minute Web Pick-Up processes and ensure customer satisfaction
• Process incoming and outgoing shipments (including pick-packs, backhauls, return-to-vendor merchandise, etc.)
• Maintain the department and store by ensuring clean work areas, conducting cycle counts, stocking and replenishing product and participating in merchandising activities
• Support store operations by maintaining loss prevention awareness; help to prepare for and conduct physical inventory
• Assemble floor displays and re-sets
• Assist customers and perform carry-in/out
• Participate in open and close procedures
• Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:

• High school diploma or equivalent
• Knowledge of Microsoft Office
• Sincere interest in helping customers and driving world-class customer experiences
• Ability to communicate professionally and handle multiple customers
• Professional appearance and demeanor
• Physical requirements: lift up to 50 lbs. repeatedly throughout duration of shift, stand for prolonged periods of time
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
• Previous retail customer service or warehouse experience strongly preferred

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

BENEFITS & OTHER INFORMATION:

Micro Center offers a balance between personal and professional interests, competitive pay, an employee discount on merchandise, flexible retail schedules and tuition reimbursement. In addition, a high-quality, competitive cafeteria benefits program is available on the first of the month following 60 days of active service to all full-time associates who work at least 30 hours per week. Whether you’re employed full-time or part-time, Micro Center has many options available to support your professional, health and wellness goals!

Micro Center is an Equal Opportunity Employer. Pre-employment criminal background and substance abuse screening.