Retail Used Firearms Specialist-2

Bass Pro Shops; Glendale (AZ); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental insurance

Vision insurance

401k Retirement Savings

Paid holidays

Paid vacation

Job summary

Bass Pro Shops is seeking a Retail Internet Used Firearms Specialist to create accurate descriptions and upload high-quality images for the used firearms selection. You will maintain an up-to-date online inventory and assist customers to drive sales through multiple channels.

The role requires handling firearms safely, knowledge of regulations, and strong customer service. Part-time position with benefits including discounts, health and retirement options, and training opportunities.

Qualifications

• High school diploma or equivalent or related experience.
• 0–2 years of experience preferred.
• Must be 21 years of age.

Responsibilities

• Creates and uploads accurate descriptions and captures high-quality images of used firearms.
• Maintains a current online inventory with up-to-date descriptions and photos.
• Processes firearm acquisitions, transfers, and related compliance checks according to policy.
• Assists customers via email, mail, phone, and in person to facilitate sales.

Skills

Firearms safety

Customer service

Photography

Inventory management

Data entry

Education

High school diploma

Tools

Camera

Photo editing software

Job description

POSITION SUMMARY:

The Retail Internet Used Firearms Specialist position is responsible for creating accurate descriptions and capturing high-quality images of store selection of used firearms. This role uploads the used firearm selection descriptions and photographs for the used firearm online website. They maintain a high-quality website with accurate, up-to-date inventories. This position assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact.

ESSENTIAL FUNCTIONS:

• Creates and uploads accurate descriptions and capture high-quality images of store selection of used firearms.
• Maintains a high-quality website with accurate, up-to-date inventories.
• Adds and deletes specific firearms as they are acquired, disposed, and transferred to keep the used firearm online inventory current and company expectations are met for percentage of guns maintained on company site per company direction.
• Evaluates and purchases used firearms, acquire used firearms into the bound book, and ensures proper payment to the customer.
• Initiates 4473 forms with customers and conduct the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
• Assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact.
• Provides legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions.
• This includes processing firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law.
• Produces monthly sales audit reports for used firearms online activities.
• Acquires all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies.
• This includes completing ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and straw purchases.
• Assists with the acquisition and receipt of firearms in accordance with company policy and applicable regulations, proper and error free completion of all company forms, assistance with performing firearms audits, mounting optics to firearms, safely checking / clearing firearms received by customers or via shipment, and preparation of firearms for retail sale.
• Evaluates and appraises used firearms utilizing past experience of historical firearms knowledge and resources.
• Responds and handles customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Assures visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping.
• Maintains standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties.
• Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience 0-2 years experience Must be 21 years of age

KNOWLEDGE, SKILLS, AND ABILITY:

• Ability to safely handle firearms and adhere to all company, state, and federal firearms regulations
• Ability to provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions
• Ability to operate camera and computer to upload photos and maintain descriptions
• Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms

PHYSICAL REQUIREMENTS:

• Constantly remain in a stationary position, often standing and/or sitting for prolonged periods
• Constantly communicate with others to exchange information
• Constantly repeat motions that may include the wrists, hands and/or fingers.
• Occasionally operate machinery and/or power tools
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Occasionally work in tight and confined spaces
• Light work that includes constantly moving objects up to 20 pounds, occasionally lift and move objects weighing 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Part Time Benefits Summary:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more!

Bass Pro Shops is an equal opportunity employer.

Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops About Bass Pro Shops

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best‑of‑the‑best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry‑leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”