Retail Teammate: Fan-Focused Service & Sales

Rally House; Cincinnati (OH); Presencial; USD 19.000 - 21.000; Jornada completa

Descripción de la vacante

Rally House in Cincinnati is seeking a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and store operations through strong teamwork, attention to detail, and a willingness to take initiative.

The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.

Formación

• Must be at least 16 years old.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods; lift up to 50 pounds.

Responsabilidades

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Rally House Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Conocimientos

Communication skills

Teamwork

Sports passion

Time management

Descripción del empleo

Rally House in Cincinnati is seeking a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and store operations through strong teamwork, attention to detail, and a willingness to take initiative.

The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.