Retail Team Member - PT - Beltline, Florence

Palmetto Goodwill; South Carolina; In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Palmetto Goodwill in South Carolina is seeking a retail associate to deliver an exceptional customer experience. You will assist donors and customers, process donations, ring up sales, and help maintain a clean, organized store.

You must be able to work a flexible schedule, including weekends, communicate effectively in English, and share our I-CARE values of integrity, collaboration, attitude, respect and excellence.

Competenze

• Understand English; comprehend instructions provided in verbal and written form.
• Read and comprehend Retail Production and Training manuals; follow process instructions effectively and efficiently.
• Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and adaptable as work requirements change.
• Be a self-starter; work efficiently with minimal supervision after work instructions are provided.
• Thrive in a dynamic, fast-moving environment.
• Work effectively in a team-based environment; Interact professionally with customers and a highly diverse employee base on a regular and routine basis.
• Work a flexible schedule, including weekends, and have reliable transportation to and from work.
• Must have: Basic computer skills including use of various retail related systems, understanding of basic programs (Microsoft Word), etc.
• Excellent customer service skills.
• Multi-Cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and cultures.

Mansioni

• Delivers ACE to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and I-CARE values.
• Embraces learning and growth; participates in training and development.
• Celebrates diversity and inclusivity; ensures team members feel respected and included.
• Receives donations from donors utilizing GRATIS process.
• Sorts, prices, and stocks hardline donations for sale.
• Sorts, tags, and stocks softline donations for sale.
• Uses point-of-sale system to complete sales; encourages round-up for mission impact.
• Records donations and production of merchandise accurately.
• Meets production goals in retail location.
• Maintains a clean work environment.
• Demonstrates proficiency in cashier or production roles.
• Reports security and theft concerns to management or Asset Protection.
• Complies with agency policies and safety standards.
• Maintains safety standards and reports exceptions.
• Performs other job-related duties as assigned by store management.

Conoscenze

Customer service

Basic computer skills

Multi-cultural sensitivity

Teamwork

Formazione

Primary/secondary education

Descrizione del lavoro

#26-2445

South Carolina, United States

Job Description

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,
  Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team
  members feel respected, accepted, and included.
• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks softline donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up
  change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through
  evaluation.
• Reports known or suspected security and/or theft problems to a member of store management,
  appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas;
  maintains same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job‑related duties as assigned by a member of store management.

Requirements

• Understand English; comprehend instructions provided in verbal and written form.
• Read and comprehend Retail Production and Training manuals; follow process instructions effectively
  and efficiently.
• Multi‑task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or
  adaptable as work requirements change.
• Be a self‑starter; work efficiently with minimal supervision after work instructions are provided.
• Thrive in a dynamic, fast‑moving environment.
• Work effectively in a team‑based environment; Interact professionally with customers and a highly diverse
  employee base on a regular and routine basis.
• Work a flexible schedule, including weekends, and have reliable transportation to and from work.
• Must have:
• Basic computer skills including use of various retail related systems, understanding of basic programs
  (Microsoft Word), etc.
• Excellent customer service skills.
• Multi‑cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and
  cultures.

Education and Experience

Completion of any level of primary or secondary education, regardless of diploma/degree. Previous experience
working in a retail environment preferred.

• PhysicalDemands While performing the essential duties and responsibilities of this job, the employee is:
  Regularly required to: stand; walk; bend; stoop; kneel; crouch; talk and/or hear; use close, distance and
  peripheral vision; use depth perception and the ability to adjust focus; use hands and fingers to handle or
  feel objects, tools, or controls; and reach with hands and arms.
  Regularly required to lift and/or move up to 50 pounds and occasionally lift and/or move over50 pounds.
  Rarely required to sit.
• Work Environment Work is usually performed in a retail indoor setting. The employee may occasionally be exposed to outside
  weather conditions (extreme cold or heat). The employee may frequently be exposed to dust and odors. The
  noise level in the work environment is usually moderate

Palmetto Goodwill is an equal opportunity employer and will not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other matter protected by law in the hiring of employees.