Retail Team Member - Customer Service & Stock

Giant Eagle, Inc.; New Castle (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

Giant Eagle is seeking a Team Member to provide friendly, efficient checkout service and help customers on the sales floor. You’ll replenish stock, assist in Dairy and Frozen, and support Front-End operations to ensure a positive shopping experience.

You’ll interact with customers, maintain store cleanliness, and participate in training programs. This role emphasizes service, teamwork, and adaptability across store areas.

Qualifications

• Experience Required: 0 to 6 months
• Education Desired: No High School diploma required
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 16 years of age

Responsibilities

• Provide exemplary customer service by ensuring customers orders are processed through our registers accurately and efficiently in the friendliest manner.
• Smile and greet customers in a friendly manner, whether the encounter takes place in the team member's designated department or elsewhere in the store.
• Maintain cleanliness of department and work area, including entrance areas and parking lot.
• Provide exemplary customer service by ensuring products are replenished on the shelves and helping customers locate product.
• Replace misplaced items to proper location.
• Participate in on-going product and customer service training programs.
• Assist in maintaining back room efficiency by unloading deliveries.
• Rotate and check code dates on products to ensure customers safety.
• Participate in in-store team meetings.
• Assist in other areas as required.

Skills

Customer service

Communication

Teamwork

Education

No high school diploma required

Job description

Giant Eagle is seeking a Team Member to provide friendly, efficient checkout service and help customers on the sales floor. You’ll replenish stock, assist in Dairy and Frozen, and support Front-End operations to ensure a positive shopping experience.

You’ll interact with customers, maintain store cleanliness, and participate in training programs. This role emphasizes service, teamwork, and adaptability across store areas.