Retail Team Manager

Philip Morris International U.S.; Knoxville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Philip Morris International U.S. is seeking a Retail Team Manager to oversee retail functions and drive performance across various locations including Knoxville, TN. In this role, you'll manage team members, develop strategic plans, and analyze business opportunities to enhance sales and execution.

Ideal candidates have 3-5+ years of relevant retail experience, a Bachelor's Degree, and strong leadership skills. The role offers a competitive salary range of $90,000 to $120,000 annually.

Qualifications

• 3-5+ years of retail sales, wholesale grocery or route sales required.
• Strong verbal and written presentation skills.
• Fluent in English.

Responsibilities

• Manages team members to achieve business objectives.
• Develops and executes effective business plans.
• Analyzes business opportunities and develops plans.

Skills

Planning

Organizational skills

Leadership

Coaching

Teamwork

Analytical skills

Communication skills

Education

Bachelor's Degree

Tools

Microsoft Outlook

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Salesforce

Job description

Swedish Match North America LLC develops, manufactures, and sells quality products with market‑leading brands such as ZYN nicotine pouches and other smokeless tobacco products. We are looking for a Retail Team Manager to oversee sales and execution functions across various U.S. locations.

We are currently seeking Retail Team Managers for the following locations:

• Ashville, NC
• Atlanta, GA
• South Florida
• North Florida
• Fort Worth, TX
• Houston, TX
• Fresno, CA
• Knoxville, TN
• Long Island, NY
• New Jersey
• Saginaw, MI
• San Francisco, CA
• Wausau, WI
• West Texas
• South Georgia
• Maryland
• Minneapolis, MN
• St. Paul, MN
• Seattle, WA
• Springfield, MO
• Arkansas
• Western Michigan
• Oregon
• Easter Virginia

Your Day to Day

• Manages and provides direction to all assigned team members in support of the achievement of Company and Regional business objectives.
• Personally develops and executes effective business plans at accounts assigned to him/her.
• Oversees and manages appropriate routing and call coverage of team members to ensure proper execution of distribution and merchandising objectives.
• Analyzes the business building opportunities and develops executional plans for his/her geography to accomplish company, region and district goals and initiatives.
• Oversees and manages team to develop strategic business plans that will grow operating profits and revenue year to year with his/her assigned customer group. The focus will be against distribution, merchandising execution, identifying region growth opportunities and category management.
• Communicates clearly goals and provides visibility to performance against goals.
• Assesses and evaluates the business results of all customers and recommends change strategies as needed.
• Understands and translates national and regional policies, procedures and operating strategies and plans to his/her team.
• Accurately manages operational data collection from team to ensure timely reporting of retail and account metrics to Market Sales Manager.
• Provides ongoing development feedback and support to team to address opportunities adhering to Performance Management principles and standards.
• Collaborates effectively with BDM and SAM/KAM to ensure alignment of executional objectives within market in service of providing appropriate direction to TSMs.
• Strives for operational excellence with efficient & effective use of resources.
• Collaborates and actively engages with Talent Acquisition in recruitment process for new TSMs in accordance with company recruiting and selection guidelines and policies.
• Develops and ensures alignment of personalized development plans for direct reports based on Sales Competency Model.
• Provides ongoing coaching to support team development in accordance with Performance Management standards and principles and Sales Competency Model.
• Communicates with Impact consistently with team, cross‑functional partners and his/her customers.
• Creates a culture that fosters cooperation, credibility, candor, consistency, acting with integrity and a commitment to exceptional performance across the team and with cross‑functional partners.

Who We’re Looking For

• Bachelor’s Degree preferred.
• 3-5+ years of retail sales, wholesale grocery or route sales required.
• Strong planning, organizational, leadership, coaching, and teamwork skills required.
• Strong verbal and written presentation skills required.
• Strong analytical skills in service of understanding complex data to develop actionable initiatives to address business opportunities required.
• Strong understanding and utilization of resources such as:
  • Microsoft Outlook, Power Point, Excel, Word
  • MSA data
  • Salesforce (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items)
  • Syndicated data
• Fluent in English
• Legally authorized to work in the U.S.

Annual Base Salary Range

$90,000 to $120,000

PMI is an Equal Opportunity Employer.