Retail Team Leader & Training Specialist

Tillys; Orem (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Tillys in Utah is seeking a hands-on Store Manager who will drive the in-store experience by leading a cohesive team and turning customer feedback into actionable training. You will recruit, coach, and develop staff to deliver excellence every shift.

Responsibilities include analyzing daily reports to spot trends, maintaining high quality standards, and providing ongoing performance feedback to all team members while building strong relationships with peers and supervisors to achieve store goals.

Qualifications

• Minimum high school education or equivalent.
• 2+ years' of retail or equivalent management experience.
• Experience building and training teams.

Responsibilities

• Build effective relationships with associates, peers and supervisor to develop a high performing team
• Analyze reporting and business trends to make strategic decisions to drive results
• Directly supervise the business, ensuring, and maintaining high quality standards
• Consistently assess and provide ongoing performance feedback to all levels of team members

Skills

Team leadership

Coaching

Customer focus

Communication

Strategic thinking

Education

High school diploma or equivalent

Job description

Tillys in Utah is seeking a hands-on Store Manager who will drive the in-store experience by leading a cohesive team and turning customer feedback into actionable training. You will recruit, coach, and develop staff to deliver excellence every shift.

Responsibilities include analyzing daily reports to spot trends, maintaining high quality standards, and providing ongoing performance feedback to all team members while building strong relationships with peers and supervisors to achieve store goals.