Retail Team Leader - Train, Lead & Drive Store Ops

Goodwill of Central & Southern Indiana; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO & holidays

Tuition reimbursement

Health insurance

Disability plans

Retirement match

Employee discounts

Job summary

Goodwill of Central & Southern Indiana is hiring Store Team Leaders for West Indianapolis-area locations. The role supports the Store Leader and management team to execute annual operating goals across multiple stores.

Responsibilities include coaching staff, recruiting involvement, and driving efficient store operations. The position emphasizes leadership, customer service, and adherence to Goodwill's mission, values, and policies, with opportunities to develop professionally in a retail

Qualifications

• Experience coaching and developing hourly staff.
• Strong communication with customers and team members.
• Comfort with basic computer usage and software tools.

Responsibilities

• Lead staff development and coaching for hourly employees.
• Oversee daily operations and communicate Goodwill’s mission and values.
• Monitor and report on sales, donations, and production goals.

Skills

Coaching

Communication

Customer focus

Technical knowledge

Critical thinking

Ethical

Industry expertise

Job description

Goodwill of Central & Southern Indiana is hiring Store Team Leaders for West Indianapolis-area locations. The role supports the Store Leader and management team to execute annual operating goals across multiple stores.

Responsibilities include coaching staff, recruiting involvement, and driving efficient store operations. The position emphasizes leadership, customer service, and adherence to Goodwill's mission, values, and policies, with opportunities to develop professionally in a retail