Retail Team Leader - SC MAIN

Goodwill-of-the-Great-Plain; Sioux City (IA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Personal Day

Birthday Day Off

6 Paid Holidays

Health Dental

Vision Insurance after 30 days

Job summary

Goodwill of the Great Plains in Sioux City, IA is seeking a Retail Team Leader to provide exemplary customer service and maintain a clean, inviting store environment. This full-time role supports daily operations and helps drive the store’s mission through strong leadership and hands-on supervision.

You will oversee opening/closing, train staff, manage cash handling, accept donations, and ensure proper inventory flow while upholding service standards for customers and donors alike.

Qualifications

• At least two years of prior retail sales experience, with opening/closing responsibilities preferred.
• Demonstrated ability in use of cash register and affiliated duties (giving correct change, etc.).
• Driver's License and proof of Insurance required if frequently driving as part of job duties.

Responsibilities

• Opening and/or closing the store, ensuring store is open during posted hours; secure doors and accurate paperwork.
• Oversee store operations in absence of manager and assistant manager and report issues.
• Train and evaluate store employees and/or persons served when applicable.
• May be called upon to correct EBT errors.
• Count down cash drawers.
• Ensure all cash, deposits, and cash drawers are placed in safe and that safe door is closed and locked.
• Accept donated items in a safe, courteous, and efficient manner per store guidelines.
• Process donated items to produce inventory for sales floor.
• Follow store procedures for sales floor cashiering, customer service, merchandise handling, and upkeep.

Skills

Customer service

Cash handling

Team leadership

Tools

POS software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

We are seeking a Retail Team Leader to become an important part of our team! You will help provide exemplary experience and atmosphere to every Goodwill customer through outstanding customer service and maintaining a clean, inviting, and shoppable store.

Position Type: Full-Time

Wages: $16.97 hourly

In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual’s level of responsibility.

Responsibilities

• Opening and/or closing the store, ensuring store is open during the posted hours of operations; safe, office, and outer doors are locked upon leaving the building; paperwork is done accurately, etc.
• Oversee store operations in absence of manager and assistant manager and report to them any issues that arise
• Train and evaluate store employees and/or persons served when applicable
• May be called upon to correct EBT errors
• Count down cash drawers
• Ensure all cash, deposits, and cash drawers are place in safe and that safe door is closed and locked
• Accept donated items in a safe, courteous, and efficient manner per store guidelines
• Process donated items to produce inventory for sales floor
• Follow store procedures for sales floor cashiering, customer service, merchandise handling, and upkeep

Qualifications

• At least two years of prior retail sales experience, with opening/closing responsibilities preferred
• Demonstrated ability in use of cash register and affiliated duties (giving correct change, etc.)
• Drivers License and proof of Insurance required if frequently driving as part of job duties

Benefits

• Personal Day
• Birthday Day Off
• 6 Paid Holidays upon hire
• Health Dental
• Vision Insurance after 30 days of employment

Goodwill of the Great Plains provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.