Retail Team Leader: Lead, Elevate Service & Growth

Gordon Food Service; Madison (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with match

Profit-sharing after 90 days

Holidays off

Advancement opportunities

Job summary

Gordon Food Service in Madison, WI is seeking a Retail Team Leader (Key Holder) to oversee daily store operations, open and close the store, supervise sales associates, and ensure a high standard of customer service.

This role emphasizes inventory control, product rotation, cash handling, and staff development while supporting a great retail schedule. It offers growth into leadership and a pathway to future opportunities.

Qualifications

• 1-2 years of retail experience with progressively increasing responsibility.
• Physical requirement: ability to regularly lift up to 50 lbs.
• Schedule: flexible, full-time to include days, evenings, weekends and holidays.
• Ability to operate power equipment such as slicing equipment, walkie lifts and forklifts where applicable.
• Must be at least 18 years old and have High School Diploma or equivalent; pass pre-employment checks.

Responsibilities

• Open and close the Store.
• Help complete daily Store operations and tasks for the day.
• Assist in unloading merchandise from delivery trucks and stocking.
• Maintain merchandise quality and product rotation; ensure proper handling.
• Provide exceptional customer service and build customer relationships.

Skills

Customer service

Leadership

Cash handling

Retail experience

Flexible schedule

Education

HS Diploma

Tools

POS system

Job description

Gordon Food Service in Madison, WI is seeking a Retail Team Leader (Key Holder) to oversee daily store operations, open and close the store, supervise sales associates, and ensure a high standard of customer service.

This role emphasizes inventory control, product rotation, cash handling, and staff development while supporting a great retail schedule. It offers growth into leadership and a pathway to future opportunities.