Retail Team Lead & Piercing Specialist

Claire's; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Employee discount on Claire's products

Career development opportunities

Inclusive team environment

Job summary

Claire's is seeking an Assistant Store Manager in Nashville to lead store sales, drive customer satisfaction, and train team members. You will oversee operations, merchandising, and promotional strategies while developing staff in a fast-paced retail environment.

The role emphasizes piercing services training, strong communication, and the ability to manage store performance with a customer-first mindset. A high school diploma and retail leadership experience are preferred.

Qualifications

• 1 year of retail management experience preferred.
• Willingness to become a trained piercing specialist.
• Strong communication and selling skills; able to work with customers and teams.

Responsibilities

• Lead store sales by delivering exceptional customer experiences and promoting promotions.
• Engage customers with personalized styling advice and upsell add-ons.
• Provide expert piercing services after training; ensure a safe, professional experience.

Skills

Sales Leadership

Customer Engagement

Piercing Services

Operational Excellence

Team Coaching

Brand Representation

Education

High School Diploma or equivalent

Tools

POS System

Job description

Claire's is seeking an Assistant Store Manager in Nashville to lead store sales, drive customer satisfaction, and train team members. You will oversee operations, merchandising, and promotional strategies while developing staff in a fast-paced retail environment.

The role emphasizes piercing services training, strong communication, and the ability to manage store performance with a customer-first mindset. A high school diploma and retail leadership experience are preferred.