Retail Team Lead: Hiring, Training & Customer Experience

Regis Corporation; Oxford (MS); On-site; USD 28,000 - 42,000; Full time

Job summary

Regis Corporation in Oxford, MS is seeking an Assistant Manager to help hire and train team members, ensure compliance with company policies, resolve customer issues, and lead daily operations with the store manager. You will oversee scheduling, inventory, and quality standards to maintain excellent customer experiences.

The ideal candidate has a stable work history and prior experience as a senior staff member or as an Assistant Manager, with a self-motivated mindset and ability to work

Qualifications

• Self-motivated with a desire for self-development.
• Be a team player who can collaborate with store staff.
• Dedication to customer satisfaction and delivering a great customer experience.
• Experience as an assistant store manager or in retail store management.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining management style in line with company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Overseeing retail inventory.
• Assisting customers whenever necessary.
• Organizing employee schedules.
• Ensuring health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Maintaining a consistent standard of customer service.
• Motivating employees and focusing on the mission.
• Maintaining merchandise and a visual plan.
• Keeping stores stocked and clean.
• Completing tasks assigned by the general manager accurately and efficiently.

Skills

Self-motivated

Team player

Customer-focused

Retail management experience

Education

High school or equivalent

Job description

Regis Corporation in Oxford, MS is seeking an Assistant Manager to help hire and train team members, ensure compliance with company policies, resolve customer issues, and lead daily operations with the store manager. You will oversee scheduling, inventory, and quality standards to maintain excellent customer experiences.

The ideal candidate has a stable work history and prior experience as a senior staff member or as an Assistant Manager, with a self-motivated mindset and ability to work