Retail Team Lead-Hardware

Cargo Largo; Independence (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Drug-free workplace

Equal Opportunity Employer

Job summary

Cargo Largo in Independence, MO is hiring a Team Lead to drive frontline performance and customer service on the shop floor. You will monitor sales data, coach staff for results, and coordinate with departments to ensure smooth product movement.

The role emphasizes leadership, hands-on supervision, and a strong customer-first mindset in a fast-paced, family-like retail environment.

Qualifications

• 2+ years in Team Lead level leadership role
• 1+ years general retail
• Strives to deliver exceptional customer service
• Able to convey knowledge in a user-friendly way
• Collaborates with departments to align on product movement

Responsibilities

• On the floor about 85% of the time, actively leading and coaching staff
• Monitor sales performance data and identify areas for improvement
• Motivate associates to hit sales targets and provide excellent customer service
• Resolve customer issues using a win/win approach
• Serve as right-hand to the Department Manager on team performance and operations

Skills

Team leadership

Retail experience

Customer service

Sales analysis

Job description

Cargo Largo is a dynamic, growing company. We have unmatched variety - product and roles for advancement. Our positive, friendly culture is truly world class.

Pay Rate: $22.00/hr. and up

What you’ll be doing

• Active: On the floor about 85% of time
• Monitor: Analyze sales performance data, identify areas for improvement
• Kickoff: Motivate associates to achieve sales targets and provide excellent customer service
• Resolve: Customer issues via win/win approach
• Right-hand: For Department Manager, e.g., team performance, customer feedback, and operational issues

What we want from you

• Experience: 2+ years in Team Lead level leadership role; 1+ years general retail
• Process: Be role model and leader of exceptional customer service
• Trainer: Convey knowledge in user-friendly manner
• Connect: Positively engage associates often
• Collaborate: With departments, such as pricing, to synch on product movement

Why choose us?

• Thriving. $34M total store revenue
• Satisfied. 19 of 20 folks glad to be working here; often described as family-like
• Synergy. Unparalleled teamwork where peers jump in to help
• Merit Based. Performance rewarded often in compensation and appreciation

About Cargo Largo

We’re an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We process dozens of trailers each week and more than several million unique SKUs annually, selling this inventory through our well-known, local retail store (11,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week) sales channels. The variety is amazing, ranging from consumer items (clothing, laptops, designer pursues, hardware) to commercial (rooftop air conditioners, restaurant ovens, airplane parts).

We are committed to hiring talented people to provide high quality customer service. Associates who thrive at Cargo Largo are motivated by the dynamic, fast-paced and fun work environment.

Cargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.