Retail Team Lead: Growth, Ops & Customer Experience

IKEA; Houston (TX); On-site; USD 32,525 - 46,383; Full time

Benefits offered by this job

Generous paid time off

Tuition discounts

Retirement and bonus plans

Pet insurance program

Medical and Rx plans

Job summary

A leading global retailer is seeking a Retail Team Leader to oversee operations in Houston, Texas. This full-time role involves managing day-to-day operations, developing a skilled team, and enhancing customer experiences. Candidates need relevant certifications and several years of retail management experience. The company offers competitive hourly wages and a variety of benefits including paid time off and tuition discounts, aiming to create an inclusive and dynamic work environment.

Qualifications

• 3-5 years of external retail management or 3 years of internal leadership experience.
• Experience managing, leading and developing a team in retail or hospitality.
• First Aid and CPR certification required.
• Forklift Driver Certification required.

Responsibilities

• Be responsible for day-to-day operations and supervising a team.
• Respond to safety and security incidents, ensuring appropriate follow-up.
• Develop and retain a diverse, skilled team through effective hiring.
• Ensure compliance with health, safety, and security regulations.

Skills

Team leadership and development

Customer service enhancement

First Aid and CPR certification

Logistics management

Retail operations supervision

Tools

Forklift and powered equipment operation

Job description

A leading global retailer is seeking a Retail Team Leader to oversee operations in Houston, Texas. This full-time role involves managing day-to-day operations, developing a skilled team, and enhancing customer experiences. Candidates need relevant certifications and several years of retail management experience. The company offers competitive hourly wages and a variety of benefits including paid time off and tuition discounts, aiming to create an inclusive and dynamic work environment.