Retail Team Lead — Growth & Guest Experience (Flexible Schedule)

Shoe Palace; Overland Park (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Job summary

Shoe Palace in Overland Park, KS (Oak Park Mall) seeks an Assistant Manager to lead the team and ensure the store delivers the best customer experience while achieving daily goals. This role requires strong leadership, excellent communication, and a drive to grow with the company.

You’ll coach staff, monitor performance, and maintain up-to-date product knowledge while keeping the store clean and organized. Shoe Palace is a nationally recognized athletic footwear and apparel retailer, offering a

Qualifications

• 4+ years of customer service experience
• 1 year of management experience preferred
• 3 years of cashier experience

Responsibilities

• Assist the manager in making sure the store operates at a high level
• Take ownership while managing the location
• Evaluate employee performance and coach to improve
• Ensure customers receive the best possible experience
• Learn and maintain up-to-date product knowledge
• Keep the store clean, neat, and organized

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Shoe Palace in Overland Park, KS (Oak Park Mall) seeks an Assistant Manager to lead the team and ensure the store delivers the best customer experience while achieving daily goals. This role requires strong leadership, excellent communication, and a drive to grow with the company.

You’ll coach staff, monitor performance, and maintain up-to-date product knowledge while keeping the store clean and organized. Shoe Palace is a nationally recognized athletic footwear and apparel retailer, offering a