Retail Team Lead - Elevate Customer Experience

Adidas; Maryland; On-site; USD 19,286,400 - 27,552,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Education assistance

Parental leave

Job summary

Adidas is seeking Supervisors who embody creativity, confidence, and collaboration to shape the customer experience in our stores. You will lead and inspire store teams, guide discussions, and build strong relationships with colleagues and customers alike.

The role requires 12+ months in retail, high school diploma or GED, strong English, and the ability to work evenings and weekends. Expect to operate POS systems and MS Office, stay adaptable in a fast-paced environment, and maintain reliable

Qualifications

• Availability must be flexible and include evenings and weekends.
• Must possess and consistently exhibit the competencies relative to the position.
• Skilled in operating personal computers, POS systems, and various software packages including MS office.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Well developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality.
• The employee must frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.
• Minimum 12 months experience working in a retail environment.
• Advanced selling experience and comprehensive product, retail and industry understanding.

Responsibilities

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

English proficiency

POS systems

MS Office

Learn quickly

Attendance & punctuality

Evenings & weekends availability

Education

High school diploma or GED

Tools

POS systems

MS Office

Brannock device

Job description

Adidas is seeking Supervisors who embody creativity, confidence, and collaboration to shape the customer experience in our stores. You will lead and inspire store teams, guide discussions, and build strong relationships with colleagues and customers alike.

The role requires 12+ months in retail, high school diploma or GED, strong English, and the ability to work evenings and weekends. Expect to operate POS systems and MS Office, stay adaptable in a fast-paced environment, and maintain reliable