Retail Team Lead: Elevate Customer Experience

R552US Shoe Palace Corporation; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Discounts

Growth opportunities

Exciting work environment

Job summary

Shoe Palace in Houston, TX is seeking an Assistant Manager to lead the team on the sales floor, ensuring an exceptional customer experience and smooth store operations.

You will coach staff, manage weekend hours, stay current on product knowledge, and foster a dynamic, high-energy environment. Prior retail leadership and a passion for sneakers are a plus.

Join a nationwide brand that values community, hands-on teamwork, and growth opportunities.

Qualifications

• Experience in retail leadership and coaching staff.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Able to motivate and manage a team during busy shifts.
• Willingness to work weekends.

Responsibilities

• Assist the manager in making sure your store operates at a high level.
• Take ownership while managing location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive an exceptional experience.
• Learn and maintain up-to-date product knowledge.

Skills

Leadership

Customer service

Communication

Sales

People management

Job description

Shoe Palace in Houston, TX is seeking an Assistant Manager to lead the team on the sales floor, ensuring an exceptional customer experience and smooth store operations.

You will coach staff, manage weekend hours, stay current on product knowledge, and foster a dynamic, high-energy environment. Prior retail leadership and a passion for sneakers are a plus.

Join a nationwide brand that values community, hands-on teamwork, and growth opportunities.