Retail Team Lead - Customer Experience & Store Ops

Perry Ellis International; Florida; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Monthly sales incentives

Clothing Allowance

401(k) plan

Holiday Pay

Accumulated personal/sick time off

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support store management in day-to-day operations, sales goals, and customer satisfaction. You will help replenish inventory, execute marketing changes, train associates, and maintain store appearance, applying company directives across the district.

This role requires 1–2 years of retail experience, a high school diploma, and strong verbal/written communication, with flexible hours and reliable transportation.

Qualifications

• 1–2 years of retail experience required.
• Strong verbal and written communication skills.
• Energetic and positive attitude; customer-service oriented.

Responsibilities

• Provide excellent customer service and function as a role model for customers.
• Assist Store Manager in staffing, training, and achieving sales goals.
• Support pricing, merchandising, replenishment, and store housekeeping per corporate guidelines.
• Communicate inventory opportunities and loss prevention concerns to the management team.

Skills

Retail experience

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support store management in day-to-day operations, sales goals, and customer satisfaction. You will help replenish inventory, execute marketing changes, train associates, and maintain store appearance, applying company directives across the district.

This role requires 1–2 years of retail experience, a high school diploma, and strong verbal/written communication, with flexible hours and reliable transportation.