Retail Support Associate — Growth & Customer Experience

Soma; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Soma is seeking a Support Associate in Houston, Texas to support a customer-focused sales culture. The role involves merchandise handling, stock processing, and providing outstanding customer service. Applicants should have a high school diploma and strong communication skills. The position requires the ability to adapt to technology, work in a fast-paced environment, and promote teamwork. Flexibility with shifts, including nights and weekends, is required for this full-time position.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Ability to work quickly and within strict timelines.
• Exposure to visual merchandising techniques desirable.

Responsibilities

• Support customer and product-focused sales culture.
• Process merchandise and ensure items are properly stored.
• Participate in pricing changes and markdowns.
• Promote an inclusive, collaborative approach to problem solving.
• Assist with boutique cleanliness and organization.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to adapt to technology

Teamwork

Education

High school diploma or equivalent

Job description

Soma is seeking a Support Associate in Houston, Texas to support a customer-focused sales culture. The role involves merchandise handling, stock processing, and providing outstanding customer service. Applicants should have a high school diploma and strong communication skills. The position requires the ability to adapt to technology, work in a fast-paced environment, and promote teamwork. Flexibility with shifts, including nights and weekends, is required for this full-time position.