Retail Supervisor - Part Time (Southaven)

PUMA Group; Southaven (MS); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA Group in Southaven is seeking a Customer Service Associate to provide high standards of customer experience and manage sales. The ideal candidate will have 1-2 years of retail experience and excellent communication skills.

The position offers a salary range of $18.00 - $21.00 per hour plus bonuses and benefits. Responsibilities include ensuring the store achieves its sales and profitability goals and maintaining a safe shopping environment.

Qualifications

• 1 – 2 years' experience in a customer service-oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Excellent communication skills.

Responsibilities

• Provide high standards of customer experience within the Store.
• Ensure the Store achieves or exceeds sales and profitability goals.
• Maintain a safe, healthy, and compliant working and shopping environment.

Skills

Customer service experience

Communication skills

Team player

Basic computer skills

Ability to lift/carry up to 30 pounds

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits

Pay may vary depending on job-related knowledge, skills, and experience

Equal Opportunity

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity. No automated systems or AI tools are used to make hiring decisions. Every decision is made by real people with real judgment and accountability. We may use AI to carry out isolated organizational tasks, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.