Retail Supervisor - Mattoon, IL Store

Jimmy Jazz; Mattoon (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

PTO accrual

Job summary

Wabash Valley Goodwill in Mattoon, IL is seeking a Retail Supervisor to lead store operations and elevate productivity, teamwork, and customer experience. This hands-on leadership role supports the retail leadership team and helps ensure policies and daily processes run smoothly.

Applicants should have a high school diploma, a valid driver's license, and a commitment to community service. The position offers competitive pay and benefits, including health coverage and PTO.

Qualifications

• High school diploma required.
• Must have a valid driver’s license and auto insurance.
• Retail leadership experience is a plus.

Responsibilities

• Lead store operations and support retail leadership to improve productivity and customer experience.
• Ensure adherence to policies and daily procedures.
• Motivate the team and foster a positive workplace culture.

Skills

Integrity

Leadership

Problem-solving

Teamwork

Customer service

Education

High school diploma

Job description

• Location 228 Broadway Ave E,Mattoon, IL, 61938,United States
• Base Pay $16.00 - $17.57 / Hour
• Job Category Donated Goods Retail
• Employee Type Non-Exempt - FT
• Required Degree High school
• Manage Others Yes

Contact information

• Name Management
• Phone [phone]

Description

Join the Wabash Valley Goodwill Team as a Retail Supervisor!

Lead with Purpose. Grow with Impact. Serve with Heart.

At Wabash Valley Goodwill, we are more than a retail organization — We Have a mission to improve the quality of life for people through employment and personal growth with a vision to create a stronger community by engaging people to achieve greater independence

Every team member has access to our Workforce Development Coaches who can help with both professional and personal goals, including career planning, education, financial wellness, housing resources, transportation, and more!

If you are passionate about leadership, teamwork, customer service, and creating a positive workplace culture built on strong values, we want to meet you!

Our Core Values Guide Everything We Do:

Respect:We value every team member, customer, donor, and individual we serve.
Integrity:We do the right thing — even when no one is watching.
Growth: We encourage personal development, leadership, and continuous improvement.
Service: We serve our communities with compassion, excellence, and purpose.
Stewardship: We responsibly care for our people, resources, and mission.

Position Summary

Retail Supervisor assists the retail leadership team in guiding and supporting store operations while helping elevate productivity, teamwork, and customer experience. This role is essential in ensuring policies, procedures, and daily operations are carried out successfully while supporting both the team and the mission of Wabash Valley Goodwill. This is a hands‑on leadership role for someone who thrives in a fast‑paced retail environment and enjoys motivating others to succeed.

What We're Looking For

We're seeking a leader who demonstrates:

• Integrity and accountability
• Positive leadership
• Problem-solving and decision‑making
• Teamwork and collaboration
• A passion for serving others

Join a team where your growth is encouraged and your work strengthens the community.

Requirements

Must have a valid driver’s license and insurance.

Summary

Medical, Vision, Dental and Life insurance offered. PTO accrual available.