Retail Supervisor - Full Time (Grapevine)

PUMA North America, Inc.; Grapevine (TX); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus

Job summary

PUMA North America, Inc. is seeking a Store Associate in Grapevine, TX to deliver exceptional customer experiences and drive sales. You will support store leadership with recruitment, training, and scheduling, while ensuring profitability through effective planning and inventory control.

The role requires 1–2 years in retail, strong communication, and the ability to work non-traditional hours. Base pay ranges from $21.00 to $24.00 per hour, plus bonus and benefits, with a commitment to equal

Qualifications

• 1–2 years of experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals.
• Demonstrated ability to reason through complex issues.
• Ability to present information to large groups.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills.
• Basic know-how about MS Office programs, and retail software.
• Ability to constantly walk and move about is required.

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development and succession of high performing employees.
• Responsible for payroll control and service driven scheduling to maintain profitability while providing high levels of service.
• Manage and communicate merchandise opportunities to Store/Assistant Store Manager.
• Achieve or exceed inventory and shrink goals; manage physical inventory counts.
• Handle and process incoming and outgoing merchandise.
• Maintain a safe, healthy and compliant working and shopping environment.
• Work non-traditional hours: weekends, evenings, holidays; overtime may be required.

Skills

Customer service

Sales driven

Communication

MS Office basics

Retail software

Team player

Learning agility

Problem solving

Lifts up to 30 lbs

Tools

MS Office

Retail software

Job description

YOUR MISSION

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards, Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service, Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees, Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers, Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager, Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts, Responsible for handling and processing incoming and outgoing merchandise, Required to comply with all Policies & Procedures, operational core competencies and key accountabilities, Responsible for maintaining a safe, healthy and compliant working and shopping environment, Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals
• Demonstrated ability to reason through complex issues
• Ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills
• Basic know-how about MS Office programs, and retail software
• Ability to constantly walk and move about is required
• Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits (Benefit Summary Full Time) Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is an Equal Employment Opportunity (EEO) employer.

It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. PUMA supports over 21,000 employees across 120+ countries.

For additional information, please contact: [e-mail]