Retail Supervisor Full Time

Acosta Sales & Marketing; Sacramento (CA); Hybrid; USD 63,000 - 77,000; Full time

Job summary

Product Connections, part of Acosta Group, seeks a Retail Supervisor-Events to manage event execution, coach 10–50 staff, and liaise with store management. The role focuses on training, audits, and ensuring food safety in retail event environments.

Responsibilities include coordinating event kits, tracking expenses, and maintaining equipment while fostering a collaborative, compliant team culture across assignments.

Qualifications

• Education/Experience: Associate Degree and/or Technical Diploma or one to two year’s related experience and/or training; or equivalent combination of education and experience.
• Computer Skills: Proficient with MS Office Suite programs.
• Certificates, Licenses, Registrations: Valid driver’s license required; Food Safety certification within 30 days if not already certified.

Responsibilities

• Recruit, supervise and motivate employees to meet client expectations.
• Train Event Specialists on company processes and responsibilities.
• Ensure quality execution by auditing and coaching Event Specialists; maintain Food Safety practices.
• Communicate with store management about events and past execution.
• Serve as point of contact for events; prepare kits, materials and tools.
• Monitor payroll and expenses; manage event scorecards for on-date execution.
• Reschedule events to maximize on-date and weekend execution.
• Share competitive knowledge and best practices with team.
• Maintain demo kitchen and equipment; ensure proper maintenance and safety.

Skills

Recruiting

Supervising

Coaching

Training

MS Office

Education

Associate Degree or Technical Diploma

Tools

MS Office Suite

Job description

DESCRIPTION

Overview

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Pay rate $70,304.00/yearly

RESPONSIBILITIES

• Responsible for recruiting, supervising and motivating employees. Developing them to deliver on our client’s expectations.

• Train Events Specialists on company processes, policies, procedures, and position responsibilities.

• Ensure quality execution by conducting audits and work-withs of Event Specialists and develop event execution skills and knowledge while ensuring Food Safety practices are maintained.

• Communicates with store management about the upcoming events and the execution of past event in their store.

• Will be the point of contact for all events being conducted in the store. Assist Event Specialist with event kits, materials and tools as needed.

• Monitor and manage expense metrics such as payroll time entries and additional expenses.

• Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.

• Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results.

• Responsible for sharing competitive knowledge and best practices with team.

• Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.

• Maintain a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair. Inspect company equipment on a regular basis to ensure proper maintenance.

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Responsibilities With Regard to Workers’ Compensation Claims:

You are responsible for reporting any employment related injury to you or your team incur as soon as possible following an incident resulting in an injury.

QUALIFICATIONS

Education/Experience: Associate Degree and/or Technical Diploma or one to two year’s related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Ability to use and navigate on a company provided computer and mobile device applications and internal systems. Proficient skills with MS Office Suite programs.

Certificates, Licenses, Registrations: A valid driver’s license is required; A National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.

Supervisory Responsibilities: This position has direct supervisory responsibilities with approximately 10 – 50 employees.

Work Environment: Retail Store environment. Local travel may be required.

Physical Demands: The associate will be regularly required to: Stand; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6’ ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds) (including some demos that require frequent lifting 50 pounds); Push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Be in contact with cleaning supplies.

Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.

ABOUT US

Product Connections is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel.

With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is felt—let’s build something great together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Marketing

Salary Range: $70304.00 - $70304.00

Company: Crossmark Inc.

Req ID: 37431

Employer Description: US_PRDCT_CONNECTN_EMP_DESC