RETAIL SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; Evanston (IL); On-site; USD 56,000 - 58,000; Full time

Benefits offered by this job

Training opportunities

Retirement plan

Health and wellness programs

Discount marketplace

ID theft protection

Pet insurance

Voluntary benefits

Job summary

Chartwells Higher Ed at Northwestern University in Evanston, IL is seeking a full-time Retail Supervisor to direct associates during shifts, ensure policy compliance, and maintain service standards.

Evenings and weekends are required. Prior retail supervisory experience is preferred, with a pay range of $27.00–$28.00 per hour. Online applications accepted only; address listed as 633 Clark Street, Evanston, IL 60208.

Qualifications

• Prior retail supervisory experience preferred.

Responsibilities

• Direct and train associates; create work schedules.
• Evaluate performance, reward high performers, address underperformance.
• Prepare production or sales reports; ensure quality, productivity, and safety.
• Serve as contact for staff complaints or time-off requests.
• Mentor employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Retail supervision

Training and development

Scheduling

Performance evaluation

Job description

Position Details

• We are hiring immediately for a full time RETAIL SUPERVISOR position.


• Address: 633 Clark Street, Evanston, IL 60208. Note: online applications accepted only.


• Schedule: Full time schedule; days and hours may vary, based on business needs. Evenings and weekends are required. More details upon interview.


• Requirement: Prior retail supervisory experience is preferred.


• Pay Range: $27.00 per hour to $28.00 per hour.

Location: Northwestern University

Job Summary

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Responsible for providing training and creating work schedules.


• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.


• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.


• Acts as the contact person for employees with complaints or requests for time off.


• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.


• Perform other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development


• Retirement Plan


• Associate Shopping Program


• Health and Wellness Programs


• Discount Marketplace


• Identity Theft Protection


• Pet Insurance


• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical


• Dental


• Vision


• Life Insurance/AD


• Disability Insurance


• Commuter Benefits


• Employee Assistance Program


• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Chartwells Higher Ed maintains a drug-free workplace.