Retail Supervisor-Bookstore

Northwest X Southern Hospitality; Temperance (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Northwest X Southern Hospitality in Temperance, MI is seeking a Retail Supervisor, Cashier, Clerk to open and close the store, assist customers, and maintain shelves. The role includes cash handling, restocking, and training teammates to ensure smooth operations.

You will ensure safety, cleanliness, and accurate inventory while delivering friendly, helpful service to shoppers and volunteers alike.

Qualifications

• Open and close the bookstore safely, including disarming and setting security alarm systems.
• Greet shoppers, answer questions, and help customers locate specific titles or sections.
• Handle cash management tasks, such as counting registers and balancing tills.
• Shelves, organize, and restock books by genre or author to keep the sales floor tidy.
• Sort incoming donations, evaluate book conditions, and price items fairly.
• Maintain store cleanliness, safety standards, and visual merchandising.
• Train new team members on store policies, register processes, and pricing.

Responsibilities

• Open and close the bookstore safely and manage security systems.
• Assist customers by greeting, answering questions, and guiding to titles or sections.
• Balance tills and manage cash at the register.
• Maintain organized shelves and restock books by genre.
• Process donations, price items, and support backroom operations.
• Ensure cleanliness and safe, attractive visual merchandising.

Skills

Customer service

Team collaboration

Communication

Attention to detail

Cash handling

Inventory management

Safety awareness

Education

High school diploma

Job description

• Open and close the bookstore safely, including disarming and setting security alarm systems.
• Customer Service: Greet shoppers, answer questions, and help customers locate specific titles or sections.
• Cashier Duties: Handle cash management tasks, such as counting registers, balancing tills.
• Merchandising: Shelves, organize, and restock books by genre or author to keep the sales floor tidy.
• Backroom Support when needed: Sort incoming book donations, evaluate book conditions, and price items fairly.
• Monitor store cleanliness, safety standards, and visual merchandising.
• Communication: Friendly interpersonal skills to assist customers and work with team members.
• Help train new team members on store policies and register, pricing books and donations.
• Strong attention to detail for categorizing genres and tracking inventory accurately.
• Maintains regular and predictable attendance.
• Performs all other duties as assigned and trained.
• Education: High school diploma or equivalent, with a passion for books a major plus.
  

Bookstore Supervisor

• Open and close the bookstore safely, including disarming and setting security alarm systems.
• Customer Service: Greet shoppers, answer questions, and help customers locate specific titles or sections.
• Cashier Duties: Handle cash management tasks, such as counting registers, balancing tills.
• Merchandising: Shelves, organize, and restock books by genre or author to keep the sales floor tidy.
• Backroom Support when needed: Sort incoming book donations, evaluate book conditions, and price items fairly.
• Monitor store cleanliness, safety standards, and visual merchandising.
• Communication: Friendly interpersonal skills to assist customers and work with team members.
• Help train new team members on store policies and register, pricing books and donations.
• Strong attention to detail for categorizing genres and tracking inventory accurately.
• Maintains regular and predictable attendance.
• Performs all other duties as assigned and trained.
• Education: High school diploma or equivalent, with a passion for books a major plus.
  

Additional Responsibilities

• CARF: Ensures documentation and compliance with CARF Standards.
• Safety: Maintains applicable safety standards, rules, and regulations in areas of responsibility.
• Outcome Driven: Uses strategic objectives to drive performance and improve Goodwill's value to the community.
• Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
• Accountability: Develop, implement, and track key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
• Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
• Strategic Visioning: Demonstrate commitment to innovation, continuous learning, and leading change in creating community value.
• Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represents the organization to the public with a courteous, helpful and business-like attitude.
  

Physical Demands And Work Environment

Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing to a significant degree, exposed to extreme temperatures, noise, fumes, dust, etc.

Retail Supervisor, Cashier, Clerk

Salary: $16.00 per hour