Retail Supervisor — Bonus + Benefits, Fast-Paced Brand

PUMA North America, Inc.; United States; On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. is seeking a store associate to uphold exceptional customer service and drive sales in a fast-paced retail environment. You will support the Store Manager with staffing, training, and scheduling while ensuring profitability and strong KPI performance.

The role requires 1–2 years in apparel/footwear retail, the ability to present to groups, and strong communication. You will handle merchandise, maintain inventory accuracy, and work non-traditional hours as needed.

Qualifications

• 1–2 years in a customer service retail environment (apparel/footwear).
• Proven ability to exceed sales goals.
• Ability to present information to large groups.
• Strong communication skills.
• Ability to learn quickly.
• Knowledge of MS Office and retail software.
• Physically able to lift up to 30 pounds.

Responsibilities

• Provide high standards of customer experience in-store.
• Drive sales and profitability through planning and service.
• Assist Store Manager with recruitment, training and development.
• Payroll control and service-driven scheduling.
• Communicate merchandise opportunities to management.
• Meet inventory and shrink goals; manage counts.
• Handle incoming/outgoing merchandise.
• Follow all policies and procedures.
• Maintain a safe, healthy and compliant environment.
• Work non-traditional hours including weekends/evenings/holidays.

Skills

Customer service

Sales goal orientation

Communication skills

Team player

Learn quickly

MS Office

Retail software

Lifting up to 30 pounds

Present to groups

Tools

MS Office

Retail software

Job description

PUMA North America, Inc. is seeking a store associate to uphold exceptional customer service and drive sales in a fast-paced retail environment. You will support the Store Manager with staffing, training, and scheduling while ensuring profitability and strong KPI performance.

The role requires 1–2 years in apparel/footwear retail, the ability to present to groups, and strong communication. You will handle merchandise, maintain inventory accuracy, and work non-traditional hours as needed.