Retail Supervisor at TN Tribune C

First Meridian Services; Nashville (TN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employee Discount

Paid Leave

Training & Development

EAP

Critical Illness

Hospital Indemnity

Life Insurance

Job summary

First Meridian Services is seeking a Retail Supervisor to oversee daily store operations and ensure exceptional guest service. You will supervise and train retail staff, manage inventory, and drive sales performance to meet targets in a fast-paced environment.

The role requires leadership, excellent communication, and the ability to handle customer inquiries while maintaining store standards. Weekend and holiday availability is required, with opportunities for professional development.

Qualifications

• Genuine interest in providing a positive guest experience.
• Ability to work in a fast-paced environment.
• Dependable and punctual with a strong work ethic.

Responsibilities

• Oversee daily store operations and ensure high level of customer service.
• Supervise and train retail associates to improve performance.
• Assist in inventory management and stock replenishment.
• Monitor sales performance to meet store targets.
• Handle customer inquiries and resolve issues for a positive shopping experience.
• Maintain visual standards and merchandising to attract customers.
• Foster a collaborative and motivated team environment.

Skills

Guest experience

Fast-paced environment

Dependable

Flexible scheduling

Communication skills

Problem solving

Math basics

Background check

Age requirement 18+

Education

High School diploma or GED

Retail supervisor experience

Job description

About this position

About First Meridian Services

At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.

As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.

SUMMARY

The Retail Supervisor is responsible for overseeing daily store operations and ensuring a high level of customer service. This role involves supervising and training retail associates, managing inventory, and driving sales performance to meet store targets. Strong leadership, communication, and organizational skills are essential for motivating the team and fostering a positive work environment.

SHIFT INFO

Operating Hours:

Open at 3 AM. Closes when the last flight leaves; typically between 10 PM and midnight.

Available Shifts:

• Open availability to work any 8.5-hour shift between 12 PM and close.

Must be available to work on weekends and holidays.

BENEFITS AND PERKS

• Starting Pay : Starting Pay: $17 to $20 per hour, depending on experience and qualifications.
• Dental and Vision Insurance: Available after 60 days
• Health Insurance : Available to eligible full-time employees after 1 year
• Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options
• Employee Discount : Available at Skyport restaurant and retail locations
• Paid Leave : Provided in accordance with applicable state and federal laws
• Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Oversee daily operations of the store, ensuring a high standard of customer service.
• Supervise and train retail associates, providing guidance and support to enhance performance.
• Assist in inventory management, including stock replenishment and inventory counts.
• Monitor sales performance and assist in achieving store targets.
• Handle customer inquiries and resolve issues to ensure a positive shopping experience.
• Maintain store visual standards and merchandising to attract customers.
• Foster a positive team environment that encourages collaboration and motivation.

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience
• Ability to work in a fast-paced environment
• Dependable
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Strong communication skills and ability to handle stressful situations
• Strong problem-solving skills and ability to exercise good judgment
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must pass a 10-year background check
• Must be a minimum of 18 years old
• Must successfully complete required airport security and background screening, including a federal background check.

EDUCATION AND EXPERIENCE:

• High School diploma or equivalent
• 1+ years of previous retail supervisor experience

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant : This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Retail Supervisor to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Physical Requirements & their Frequency

• Bend - Occasionally
• Climb/Crawl - Occasionally
• Sit - Rarely
• Kneel - Occasionally
• Squat - Occasionally
• Stand/Walk - Constantly

Mental Requirements & their Frequency

• Communicate Orally - Constantly
• Evaluating - Frequently
• Perform Calculations - Occasionally
• Read/Comprehend - Regularly
• Reason/Analyze - Regularly
• Write - Occasionally

HIRING PROCESS

Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

First Meridian Services utilizes E-Verify to confirm work eligibility within the US.