Retail Supervisor at Sky Market

First Meridian Services; Denver (CO); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Starting pay of $21 per hour

Dental and Vision insurance after 60 D

Health insurance after 1 year (FT)

Free meal on shift

Job summary

First Meridian Services, Inc. is seeking a Retail Supervisor to oversee daily store operations and ensure excellent customer service. You will supervise and train staff, manage inventory, and drive sales to meet targets in a fast-paced environment.

The role requires leadership, strong communication, and the ability to maintain high standards while adhering to guidelines. Shifts include early mornings and weekends in an airport/retail setting.

Qualifications

• Experience in supervising retail staff and driving sales performance.
• Strong customer service mindset and leadership abilities.
• Ability to follow all company, airport, and regulatory guidelines.

Responsibilities

• Oversee daily store operations and customer service standards.
• Supervise and train retail associates to improve performance.
• Assist in inventory management, stock replenishment, and counts.
• Monitor and drive sales to meet store targets.
• Handle customer inquiries and resolve issues to maintain a positive experience.
• Maintain visual standards and merchandising to attract customers.
• Foster a positive, collaborative team environment.

Skills

Guest experience

Customer service

Fast-paced environment

Dependable

Flexible schedule

Compliance with guidelines

Communication

Problem solving

Basic math

Background check

Education

High school diploma or equivalent

1+ years retail supervisor experience

Job description

About this Position

At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.

As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.

Summary

The Retail Supervisor is responsible for overseeing daily store operations and ensuring a high level of customer service. This role involves supervising and training retail associates, managing inventory, and driving sales performance to meet store targets. Strong leadership, communication, and organizational skills are essential for motivating the team and fostering a positive work environment.

Shift

4:45 AM to 1:30 PM. Sundays required. Full-time hours available.

Primary Responsibilities

• Oversee daily operations of the store, ensuring a high standard of customer service.
• Supervise and train retail associates, providing guidance and support to enhance performance.
• Assist in inventory management, including stock replenishment and inventory counts.
• Monitor sales performance and assist in achieving store targets.
• Handle customer inquiries and resolve issues to ensure a positive shopping experience.
• Maintain store visual standards and merchandising to attract customers.
• Foster a positive team environment that encourages collaboration and motivation.

Required Skills/Abilities

• Genuine interest in providing a positive guest experience
• Friendly, outgoing, approachable personality
• Ability to work in a fast‑paced environment
• Dependable
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Strong communication skills and ability to handle stressful situations
• Strong problem‑solving skills and ability to exercise good judgment
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must pass a 10-year background check

Education and Experience

• High school diploma or equivalent preferred but not required.
• 1+ years of previous retail supervisor experience.

Working Environment

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public are outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Retail Associate to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye‑hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20‑50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies, and procedures.

Physical Requirements & Frequency

• Bend – Occasionally
• Climb/Crawl – Occasionally
• Sit – Rarely
• Kneel – Occasionally
• Squat – Occasionally
• Stand/Walk – Constantly

Mental Requirements & Frequency

• Communicate Orally – Constantly
• Evaluating – Frequently
• Perform Calculations – Occasionally
• Read/Comprehend – Regularly
• Reason/Analyze – Regularly
• Write – Occasionally

Benefits & Perks

• Starting pay of $21 per hour
• Dental and Vision insurance benefits after 60 days
• Health insurance benefits for full‑time employees after 1 year
• FREE meal on shift!
• Choice of a complimentary RTD EcoPass or airport parking
• EAP, Critical Illness, Hospital Indemnity and Life Insurance options
• 401k benefit after 6 months of employment
• Employee Discount at Skyport restaurant & retail locations
• Career Training and Advancement Opportunities
• And did we mention…working with great people

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.