Retail Supervisor-1

Columbia Sportswear Company; Massachusetts; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401k match

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Time off program

EAP services

Job summary

Columbia Sportswear Company in Massachusetts is seeking a Retail Supervisor to lead associate-level staff on the sales floor, drive store operations, and foster an engaging customer experience in line with our values and service standards.

You will provide direction, training, and coaching, supervise departmental activities to optimize profitability, collaborate with the store leadership team on policies, and uphold quality standards while modeling professional behavior.

Qualifications

• High School Diploma or GED preferred.
• 2–5 years of retail supervisory experience.
• Experience operating POS and in-store computer systems.
• Strong communication with teams and customers.

Responsibilities

• Oversees day-to-day work of associate staff on the sales floor.
• Provide direction, training, and coaching to ensure efficient operations and great customer experience.
• Supervise department to optimize store profitability through receiving, handling, and replenishing.
• Foster store culture through teamwork and leading by example.
• Collaborate with store leadership on policies and standards for areas of responsibility.
• Maintain company standards; resolve problems and ensure quality procedures.

Skills

POS system

In-store systems

Communication

Education

High School Diploma or GED preferred

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behaviour, leading by example while demonstrating Columbia Sportswear Company values.

HOW YOU’LL MAKE A DIFFERENCE

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behaviour and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialised equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
  

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

Pay Range: $16.50 - $23.76Expected Pay Range for Hire: $16.50 - $21.34*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well‑being by aligning those programmes with the fundamental elements of well‑being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counselling services. We have extensive wellness benefits, employee discounts and a generous time off programme available.