Retail Supervisor

columbiasportswearcompany; Wrentham (MA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Quarterly Bonus

Medical with FSA/HSA options

Dental

Vision

Well-being plans

401(k) matching

Paid Time Off

Floating Holidays

Tuition Assistance

Employee discounts

Job summary

Columbia Sportswear Company in Wrentham, MA is seeking a Retail Supervisor to lead a diverse team within a busy store. You will guide associate-level staff, ensure smooth store operations, and uphold company standards to create a positive customer experience.

The role emphasizes staff development, profitability oversight, and collaboration with the store leadership team while maintaining high professional conduct and adherence to policies.

Qualifications

• High School Diploma or GED preferred.
• 2–5 years of experience in retail supervisory roles.
• Experience operating a POS and in-store computerized systems.
• Effective communication with leadership and staff.

Responsibilities

• Oversee day-to-day work of associate-level staff.
• Provide direction, training, and coaching to ensure efficient store operations.
• Supervise department profitability through receiving, replenishing, and processing.
• Maintain store culture through teamwork and leading by example.
• Collaborate with store leadership on policies and standards for assigned areas.
• Ensure adherence to procedures and quality standards.

Skills

Effective communication

Education

High School Diploma or GED

Tools

POS system

Job description

Location

1 Premium Outlet #155
Wrentham, MA 02093

Total Rewards

• Quarterly Bonus Program to award store performance
• Comprehensive Medical with FSA/HSA options
• Dental
• Vision
• Well-being plans
• 401(k) participation with company matching

Wellbeing support

• Paid Time Off
• Floating Holidays
• Quarterly reimbursement program to support your health and fitness
• Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.

Community impact

• We give back with paid DEI and Volunteer Hours to support your passion!

Growth opportunities

• Grow your career with the Tuition Assistance Program and learning/development courses

Employees discounts

• Employees discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."

As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values.

HOW YOU'LL MAKE A DIFFERENCE

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

#LI-RM1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Pay Range

Pay Range: $17.60 - $25.34

Expected Pay Range for Hire: $17.60 - $22.76

*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.

At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's