Retail Supervisor

Work World; Hayward (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Retail Supervisor in Hayward, CA, where you'll lead a dynamic team and enhance customer experiences. This part-time role offers a chance to develop your leadership skills while providing exceptional service in a supportive environment. You'll engage with customers, manage store operations, and contribute to the growth of a respected retailer specializing in workwear. If you're passionate about retail and customer service, this is your opportunity to shine and make a difference in a company that values integrity and teamwork.

Benefits

Sick Time

Generous Employee Discounts

Qualifications

• 1-2 years of retail customer service experience preferred.
• Excellent communication and sales skills required.

Responsibilities

• Assist customers with requests in store and over the phone.
• Maintain store organization and cleanliness.
• Complete customer transactions at the cash register.

Skills

Customer Service

Sales Skills

Verbal Communication

Attention to Detail

Basic Math Skills

Bilingual

Education

High School Diploma

Job description

Position Overview

Now Hiring: Retail Supervisor

Schedule: Part-time

Compensation: $19.00-$23.00 (DOE)

Location: Hayward, CA

We're excited to add to our team. Work World is growing, and we need your help. Join our crew as a Retail Store Supervisor and help lead the next stage of growth for our company.

What’s In It for You:

• Sick Time
• Generous Employee Discounts

Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.

What You’ll be Doing:

• Demonstrate knowledge of products and services to customers
• Assist customers with requests in store and over the phone
• Open and close the store
• Direct workflow on the sales floor
• Greet and assist customers in a friendly and polite manner
• Always maintain store organization and cleanliness
• Complete customer transactions at the cash register including taking payments and issuing receipts
• Maintain inventory levels and restock shelves as needed
• Perform other duties as assigned by the Manager

What You’ll Need:

• 1-2 years of retail customer service experience preferred
• Sales and supervising experience is preferred
• Willing to work nights and weekends
• Excellent customer service
• Excellent verbal communication skills
• Basic math skills
• High attention to detail
• Demonstrated sales skills and experience
• Ability to maintain a professional appearance
• Must be able to climb a ladder
• Must be able to lift 25 pounds
• Must be able to stand for long periods of time
• Bi-lingual a plus

Who We Are:

Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the Work World and Whistle Workwear brand names in California, Nevada, and Washington. We sell boots, apparel, scrubs, and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more.

We are dedicated to putting our customers first, and we believe blue-collar workers are the backbone of our communities and our country. We are committed to our values of honesty, respect, and integrity, and require each employee to demonstrate these values.

What It’s Like Working Here:

Each store operates on a lean and close-knit group of team members and managers. This enables each employee to have a direct impact on the success of our company.

What You’ll Learn:

• Leadership and organizational development
• Sales and merchandising best practices
• Customer service techniques, including communication and the ability to outperform the expectations of our customers
• The ability to adapt to fast and unique situations to provide an amazing customer experience
• How to network and build long-lasting relationships with both customers and your fellow team members

Pay Range

USD $19.00 - USD $23.00 /Hr.