Retail Store Tailor Apprentice

Tailored Brands, Inc.; San Diego (CA); On-site; USD 21,000 - 34,000; Part time

Job summary

Tailored Brands, Inc. is seeking a Retail Store Tailor—Alterations in San Diego to deliver high-quality garment alterations, measurements, fittings, and repairs. You will work closely with customers and store teams to ensure a perfect fit and exceptional service.

The role emphasizes attention to detail, efficient workflow, and professional presentation, with opportunities to support multiple locations and brands as needed. A collaborative, customer-focused environment awaits.

Qualifications

• Strong eye for detail to ensure precise alterations.
• Ability to measure and mark garments accurately.
• Customer-focused approach to explain alterations and fit.

Responsibilities

• Perform a range of alterations with precision for pants, sleeves, hems, and seams.
• Ensure garments meet high quality standards with clean finishes.
• Assist customers with consultations and recommendations on fit.
• Maintain organized workspace and proper tagging of finished work.

Skills

Attention to detail

Customer service

Time management

Teamwork

Communication

Measuring

Tools

Sewing machine operation

Fabric inspection tools

Pressing equipment

Job description

Location Name 02301 San Diego CA (Westview)

RETAIL STORE TAILOR—ALTERATIONS

The Tailor delivers high-quality craftsmanship and ensures a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. This role requires a keen eye for detail, strong sewing and alteration abilities, and a commitment to excellence. As a key member of a high-performing team, the Tailor is expected to demonstrate reliability, accuracy, efficiency, and a strong focus on customer satisfaction. The Tailor also contributes to a positive and professional work environment by collaborating effectively with colleagues and upholding company standards at all times.

Essential Functions:

Tailor Shop Production & Operations

• Efficiently perform standard alterations - including but not limited to pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments - in alignment with company guidelines.
• Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.
• Ensure all garments meet high-quality standards, including clean finishes, secure stitching, even seams, and the removal ofloose threads and pins.
• Press garments to ensure a clean crisp finish.
• Maintain a clean, organized, and efficient workspace; ensure all tools and materials are properly stored and well-maintained.
• Demonstrate proficiency with all tailor shop equipment.
• Ensure completed work is accurately tagged, organized, and ready for customer pickup.
• Assist with inventory management by monitoring tailoring supplies and requesting replenishment from management as needed.

Customer Service

• Support front-of-house activities as needed, such as cleaning, restocking merchandise, or assisting customers.
• Participate in customer consultations at the direction of management, offering guidance and recommendations on alterations and garment fit.
• Deliver an exceptional customer experience by listening to customer needs and offering personalized solutions.
• Adapt to changing workload priorities and scheduling needs as directed by management.

Team Based Work Environment

• Share specialized tailoring knowledge and/or techniques with fellow tailors to ensure consistent quality and ongoing skill development.
• Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring and pressing techniques.
• Seek and respond to constructive feedback from your management team and communicate concerns or requests promptly.
• Report any incidents, accidents, or safety hazards to the manager on duty and/or your Regional Manager.
• Support sales staff by providing tailoring insights that enhance product knowledge and improve the customer experience.
• Uphold standards of professional appearance and personal care.

Physical and Mental Requirements

• Ability to operate small tools and equipment -including, but not limited to, needles, scissors, sewing machines, and presses, with precision.
• Ability to understand, follow, and execute detailed instructions.
• Ability to sit and stand for extended periods of time.
• Strong attention to detail to ensure all garments meet quality standards.
• Excellent time management skills to complete each alteration efficiently within designated timeframes.
• Ability to communicate clearly and professionally.
• Ability to read, count, and write to complete required documentation accurately.
• Physically able to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
• Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

careers.tailoredbrands.com

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.