Retail Store Tailor

JoS. A Bank; Mount Pleasant (SC); On-site; USD 22,000 - 35,000; Part time

Job summary

Tailored Brands, Inc. is seeking a dependable Tailor for alterations and garment repairs in our store. You will measure, alter, and finish garments with a strong eye for detail and a commitment to quality.

Collaboration with colleagues and a focus on customer satisfaction are essential to success in this role. The position supports consultations with customers, provides tailored fit guidance, and ensures garments are ready for pickup with professional finishes.

Qualifications

• Keen eye for detail and accuracy in alterations.
• Ability to operate sewing machines and presses safely.
• Customer-focused with strong time management in a retail setting.

Responsibilities

• Efficiently perform standard alterations including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments.
• Maintain high-quality finishes with clean stitches and secure threads.
• Press garments for a crisp, professional look.
• Assist with inventory and restocking; support front-of-house tasks as needed.
• Engage with customers during consultations and provide tailoring recommendations.
• Deliver an exceptional customer experience by listening to needs and offering tailored solutions.
• Adapt to changing workloads and maintain a neat, organized workspace.

Skills

Attention to detail

Sewing

Alterations

Customer service

Time management

Tools

Sewing machines

Presses

Tailor shop equipment

Job description

RETAIL STORE TAILOR—ALTERATIONSThe Tailor delivers high-quality craftsmanship and ensures a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. This role requires a keen eye for detail, strong sewing and alteration abilities, and a commitment to excellence. As a key member of a high-performing team, the Tailor is expected to demonstrate reliability, accuracy, efficiency, and a strong focus on customer satisfaction. The Tailor also contributes to a positive and professional work environment by collaborating effectively with colleagues and upholding company standards at all times.Essential Functions:Tailor Shop Production & OperationsEfficiently perform standard alterations - including but not limited to pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments - in alignment with company guidelines.Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.Ensure all garments meet high-quality standards, including clean finishes, secure stitching, even seams, and the removal of loose threads and pins.Press garments to ensure a clean crisp finish.Maintain a clean, organized, and efficient workspace; ensure all tools and materials are properly stored and well-maintained.Demonstrate proficiency with all tailor shop equipment.Ensure completed work is accurately tagged, organized, and ready for customer pickup.Assist with inventory management by monitoring tailoring supplies and requesting replenishment from management as needed.Customer ServiceSupport front-of-house activities as needed, such as cleaning, restocking merchandise, or assisting customers.Participate in customer consultations at the direction of management, offering guidance and recommendations on alterations and garment fit.Deliver an exceptional customer experience by listening to customer needs and offering personalized solutions.Adapt to changing workload priorities and scheduling needs as directed by management.Team Based Work EnvironmentShare specialized tailoring knowledge and/or techniques with fellow tailors to ensure consistent quality and ongoing skill development.Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring and pressing techniques.Seek and respond to constructive feedback from your management team and communicate concerns or requests promptly.Report any incidents, accidents, or safety hazards to the manager on duty and/or your Regional Manager.Support sales staff by providing tailoring insights that enhance product knowledge and improve the customer experience.Uphold standards of professional appearance and personal care.Physical and Mental RequirementsAbility to operate small tools and equipment - including, but not limited to, needles, scissors, sewing machines, and presses, with precision.Ability to understand, follow, and execute detailed instructions.Ability to sit and stand for extended periods of time.Strong attention to detail to ensure all garments meet quality standards.Excellent time management skills to complete each alteration efficiently within designated timeframes.Ability to communicate clearly and professionally.Ability to read, count, and write to complete required documentation accurately.Physically able to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.careers.tailoredbrands.comPay Range: $15.99-$25.59We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.#TLR