Retail Store Sales Associate

Blick Plc; Allentown (Lehigh County); On-site; USD 1,791,000 - 1,825,000; Part time

Job summary

Blick Plc is seeking a Retail Store Sales Associate in Allentown to join a team focused on outstanding customer service and sales through strong product knowledge. You will assist customers, participate in merchandising, pricing, and POS tasks, and help maintain store standards in a fast-paced environment.

The role emphasizes teamwork, flexibility for day/evening shifts, weekends, and holidays, with a pay rate of $13.00–$13.25 per hour plus sales incentives. No supervisory duties are expected.

Qualifications

• Delivers superior customer service using product knowledge and training.
• Excellent communication with customers and team members.
• Familiar with art mediums and related products.

Responsibilities

• Provide exceptional customer service at the point of sale.
• Assist in product knowledge and customer guidance.
• Support in merchandising, signing, pricing, and POS operations.
• Help with loss prevention and adherence to store policies.
• Assist in Custom Services desk and data entry for orders.

Skills

Customer service

Communication skills

Art knowledge

Teamwork

Education

High School Diploma

Job description

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue though helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures. Responsibilities include,

• Consistently delivers superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
• Completes and utilizes the following programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
• Provide customer service at the Custom Services desk including making appointments for customers, consulting with customers on their Custom Services project, taking Custom Services orders, and delivering completed Custom Services orders in store.
• Displays an energetic and positive attitude with all customer interactions.
• Assist in the coordination of merchandise set-ups, has knowledge of visual standards and techniques, and has the ability to implement and maintain the store as set forth by store management.
• Follows directions and prioritizes tasks to meet deadlines assigned with minimal supervision.
• Understands and acts on the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.

General Requirements:

• Ability to work both independently and in a team environment.
• Excellent Communication Skills.
• Working knowledge of a variety of traditional fine art mediums preferred, including but not limited to: paints, markers, pencils, print making materials, clay, papers etc.

Scheduling Requirements:

• Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
• Regular attendance in accordance with the retail attendance policy.
• Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business

Competencies:

• Elevates Service Standards
• Leadership
• Champions Core Values
• People
• Operations

Supervisory Responsibility:

• This position has no supervisory responsibilities.

Physical Demands:

• Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel:

• Minimal travel in the local area may be required.

Qualifications:

• High School Graduate or equivalent.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Rate:

The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.

• $13.00 - $13.25 per hour + Sales Incentives