Retail Store Operations Specialist

Peter Millar; Raleigh, Northern (NC, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Peter Millar is seeking a Retail Store Operations Specialist in Raleigh, NC. You will help maintain efficient back-of-house operations and accurate inventory, supporting the sales team to deliver exceptional customer service.

The role involves receiving shipments, cycle counts, price changes, stock transfers, and ensuring 100% inventory accuracy. Required are 1–2 years of retail experience, preferably with luxury brands, and the ability to climb stairs and lift boxes up to 35 pounds.

Qualifications

• Self-motivated and able to work with minimal supervision.
• Excellent attention to detail in inventory and processes.
• Strong written and verbal communication with customers and peers.
• Exceptional organizational and analytical abilities to manage back‑of‑house operations.

Responsibilities

• Receives and processes shipments and adjusts inventory records.
• Contributes to cycle counts and investigates discrepancies.
• Maintains back-of-house organization and cleanliness for efficiency.
• Supports price changes and transfers of product as directed.
• Ensures stock levels and replenishment are adequate; coordinates with store team.

Skills

Self-motivation

Attention to detail

Communication skills

Organizational skills

Analytical skills

Positive attitude

Job description

## Retail Store Operations SpecialistApply: Raleigh, NC: Full time: Posted Yesterday: JR100761It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories.We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry.The Retail Store Operations Specialist will be responsible, along with the Store Manager, for maintaining an efficient back-of-house and accurate inventory. Support the sales team in creating an exceptional customer service experience.**ESSENTIAL FUNCTIONS**:* Receives and processes incoming shipments.* Notifies the inventory operations team of any discrepancies between product received in shipments and product listed on packing slip* Performs bi-monthly cycle counts; including investigating discrepancies and actioning adjustments to ensure inventory accuracy.* Complete style number and price changes on carry-over products, as directed by the inventory operations team* Transfers product from the store when directed* Prices any product received in the store without price tags* Stock room organization and cleanliness to optimize efficiency and backstock levels* Checks inventory periodically to notify management when replenishment of stock is needed* Keeps track of packaging supplies, shipping supplies and place orders when supplies are low* Ensure compliance to strive for 100% FFI rate. Communicating any missed FFI’s to the corporate office to correct inventory. Partners with Store Manager to hold the team accountable for this process on days when not in store* Research missed PO checks and report findings for inventory correction* Research and receive Mass ASN, keeping PO paperwork organized and up to date* Pull and research negative on hand report in tandem with article activity report to find errors and get ahead of inventory issues as directed by management no less than twice a week* Manage outgoing packages, helping to send client purchases as needed**COMPETENCIES:*** A self-motivated, self-starter with ability to generate desired outcomes with little supervision* Excellent attention to detail* Positive attitude, great enthusiasm, and unmatched work flexibility* Prior experience in thoroughly analyzing inventory and preparing reports a plus* Exceptional organizational and analytical skills.* Ability to communicate effectively, both written and verbal with customers, peers, and managers* Must be able to climb stairs, stand/stoop/bend/walk for 8-10 hours during shift, lift and move boxes up to 35 pounds**DESIRED EDUCATION AND EXPERIENCE:*** Must have 1-2 years of retail experience; luxury brand preferred*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!**Peter Millar & G/FORE are equal opportunity employers. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Both Peter Millar & G/FORE prohibit discrimination and harassment of any type and they afford equal employment opportunities to employees and applicants without regard to race, color, religion, gender, age, national origin, genetic information, marital status, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. Both Peter Millar & G/FORE comply with applicable state, county and local laws governing non-discrimination in employment.*