Retail Store Manager - Savage X Fenty (Westfield - Culver City, CA)

192 Savage X Retail; Culver City (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

70% employee discount on Savage Retail

Paid Sick Time

Paid Time Off

401k match

Quarterly Bonus Plan

Monthly Free Outfit And More!

Job summary

Savage X Retail in Culver City, CA, is seeking a Retail Store Manager for our Westfield Mall location. You will report to the Regional Manager and lead a fearless, inclusive team to deliver exceptional customer experiences and strong store performance.

You will own the business, drive KPI achievement, manage staffing, visuals, training, and store operations while maintaining brand standards. The role requires 5–7 years in retail with 2–3 in leadership; expect evenings, weekends, and holidays.

Qualifications

• Retail experience: 5-7 years in retail with 2-3 years in a leadership role.
• Ability to lead through ambiguity while leading multiple initiatives.
• Excellent verbal, written, and interpersonal communication skills.
• Tech-savvy with technology as a daily responsibility.
• Strong organizational and time management skills; attention to detail.
• Ability to recruit, hire, onboard and engage store employees.

Responsibilities

• Develop an inclusive store culture aligned with brand values.
• Be a true business owner, delivering ideas to improve customer experience.
• Achieve KPI targets, budgets, and objectives.
• Deliver a dynamic customer journey with engaging visuals and technology.
• Drive financial results with strategic plans with Senior Store Manager.
• Oversee recruitment, onboarding and staff development.
• Maintain operations, financial targets, and policy standards in store.
• Lead omni-channel customer service for VIPs and guests.
• Uphold visual merchandising standards and store presentation.
• Oversee in-store technology care and maintenance.
• Maintain cleanliness and organization of the store.

Skills

Leadership

Communication

Tech-savvy

Time management

Tools

Excel

Outlook

POS systems

Inventory management

Job description

Job Description Savage Retail is looking for a Retail Store Manager for our store at Westfield Mall in Culver City, CA! The Store Manager will report directly to the Regional Manager and serve as a key leader responsible for driving overall store performance, team development, and customer experience. As a Store Manager you are responsible for building a fearless, confident, and inclusive team that will bring the Savage x Fenty experience to our first IRL locations! In this role, you will work closely with the Senior Store Manager to uphold the values and culture of our organization as we establish our retail fleet presence across the country. You are passionate about developing talent and creating a best-in-class employee environment while delivering an exceptional and one-of-a-kind customer experience

What you will do:

• Develop an inclusive store culture that is reflective of our values and brand ethos resulting in strong leaders, an engaged store team and a successful bench for careers at Savage x Fenty.
• Be a true business owner, bringing timely ideas and solutions to your store team, peer group and cross functional partners in an effort to improve the customer experience.
• Achieve KPI targets, budgets, and objectives by driving a culture of business owners who hold themselves accountable to individual and overall performance.
• Deliver a dynamic and meaningful customer journey supported by impactful visuals and technology that is elevated by a highly engaged store team.
• Drive daily, weekly, and monthly financial results by establishing strategic plans in partnership with the Senior Store Manager to achieve successful business outcomes.
• Responsible for the strategy used by Store Leadership to recruit, hire, onboard and engage store employees with an experience that echoes our brand philosophy.
• Ensure accountability and appropriate management of all day-to-day operational procedures, financial targets, and company policy standards in store.
• Drive the store customer service strategy to deliver a best-in‑class omni shopping experience to our VIP members and guests centered around inclusivity, innovation, and community outreach.
• Uphold the visual merchandising and styling standards ensuring product presentation aligns with the brand experience.
• Oversee the store team’s care and maintenance of in‑store technology.
• Maintains a safe and clean store environment in accordance with company policies and safety standards.
• Maintains cleanliness and organization of the store, including sales floor, stockroom, and common areas.
• Additional duties may be assigned in accordance with business or operational needs.

What you can bring:

• Retail Experience: 5-7 years in retail with 2-3 years in a leadership role.
• A flexible and reliable schedule; You will be scheduled to work evenings, weekends, and holidays based on business needs.
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
• Ability to lead through ambiguity while leading multiple initiatives.
• Tech‑savvy or strong comfort around technology as component of daily responsibilities.
• An organizational powerhouse with a strong sense of urgency, stellar time management skills and an acute attention to detail.
• Dynamic leader with a proven track record of culture building, talent development and succession planning.
• You identify, nurture, and develop talent in a fast moving and ever‑changing retail environment.
• Self‑directed and highly motivated to take ownership of tasks to ensure solutions.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams setting personal and professional goals for themselves and others.
• Familiar with Excel, Outlook, and retail inventory and POS systems.
• The ability to multi‑task, set priorities, and work well under pressure.
• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Applicants must be 18 years of age or older.

What we offer:

• The role has a salary between $80,000.00 - $85,000.00 annually depending on experience
• 70% employee discount on Savage Retail Brands
• Paid Sick Time
• Paid Time Off
• 401k match
• Quarterly Bonus Plan
• Monthly Free Outfit And More!

Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable.

At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

Savage X Fenty celebrates fearlessness, confidence and inclusivity. In partnership with a team assembled from the industry’s elite, the label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie. Rihanna approaches Savage X with the same mentality she does all her projects—to make something new and fresh that everyone can relate to and feel confident in. “We want to make people look good and feel good.” –Rihanna Fast Company Most Innovative Style Company 2020 Emmy Nominated, Savage X Fenty Show Vol. 1 2020 Emmy Nominated, Savage X Fenty Show Vol. 2 2021 Time100 Most Influential Company 2021 Winner of 3 Webby Awards for #SavageNotSorry campaign 2021