Retail Store Manager, Sandro, Beverly Drive

SMCP – Sandro, Maje, Claudie Pierlot, Fursac

Beverly Hills (CA)

On-site

USD 52,000 - 59,000

Full time

2 days ago

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Benefits offered by this job

50% shopping discount

seasonal wardrobe offering

cell phone contribution

comprehensive health, dental, life, &

disability coverage

employer-matched 401(k) with immediate

paid time off including vacation, hols

Job summary

SMCP – Sandro in Beverly Hills is seeking a Store Manager to lead a boutique with a people-first approach, focusing on exceptional client service and boutique profitability. You will own your business by driving talent recruitment, coaching, and operational excellence while representing the Sandro brand with luxury-grade service.

Join a dynamic team where leadership, brand ambassadorship, and strategic planning come together to create memorable client experiences and sustained business growth in

Qualifications

2-3+ years of supervisory experience in luxury retail.
Strong coaching, communication, and people development skills.
Experience managing in a commission environment is a plus.

Responsibilities

Lead with vision to foster a high-performing, positive team culture and drive engagement.
Recruit, mentor, retain, and develop top talent.
Deliver exceptional customer service and build meaningful client relationships reflecting the brand identity.
Drive KPIs including sales targets, conversion, UPT, and average transaction value.
Oversee seamless store operations and align corporate initiatives with store needs.

Skills

Supervisory experience

Leadership

People development

Clienteling

Job description

SMCP - Sandro, Maje, Claudie Pierlot

Store Manager at SMCP - Sandro

Location:

Beverly Drive

Why SMCP

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.

At SMCP, We Style Happiness at Work—Lead with Passion and Purpose!

As a Store Manager, you’ll bring leadership, vision, and entrepreneurial spirit to your boutique, driving a dynamic and client-centric environment. With a people-first approach, you’ll develop a strong business strategy that touches on People, Product, and Planet—guiding your team to success through empathy, empowerment, and expert coaching. You will lead by example, fostering a culture of confidence, growth, and excellence that inspires your team to achieve their full potential.

In this role, you will own your business as if it were your own—creating strategies that drive key performance metrics, building long-term client relationships, and ensuring seamless store operations. From talent recruitment and development to high-level clienteling and operational expertise, you’ll be at the heart of everything that makes your boutique thrive.

What You’ll Do

Leadership & Team Development

Lead with vision by fostering a high-performing, positive team culture that drives engagement, collaboration, and retention.
Recruit, mentor, retain, and develop top talent, creating an environment where team members feel empowered, supported, and motivated to grow within the organization.

Customer Experience & Brand Representation

Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand’s identity.
Lead clienteling initiatives by demonstrating how to build meaningful, lasting relationships that elevate the in-store experience and drive customer loyalty.

Sales Performance & Goal Achievement

Drive key performance indicators (KPIs), including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage.
Motivate and guide the team to consistently meet sales goals, while identifying opportunities to improve performance and exceed expectations.

Operational Excellence & Efficiency

Ensure seamless operations across both front and back-of-house, managing processes with precision and attention to detail to optimize store efficiency.
Oversee and participate in daily operational tasks, ensuring compliance with company standards and fostering a smooth, organized workflow.

Business Strategy & Corporate Collaboration

Leverage resources provided by corporate partners, serving as a key liaison between headquarters and your boutique to align strategies and maximize business success.
Implement corporate initiatives effectively, adapting them to meet the specific needs of your team and store while driving overall performance.

Who You Are

2-3+ years of prior supervisory experience, preferably in luxury retail management.
Prior experience managing in a commission environment is a plus
Prior merchandising experience
A natural leader with strong coaching, communication, and people development skills.
Passionate about client relationships and creating a high-touch, personalized shopping experience.
Results-driven and strategic in decision-making, with a focus on achieving KPIs.
A strong recruiter who attracts top talent to build a high-performing team.
Achieve talent acquisition targets including open to hire percentage and hiring speed
Achieves staff turnover goals
Highly organized, adaptable, and solutions-oriented in managing store operations.
A brand ambassador who embodies SMCP’s core values and vision for modern luxury.
Flexible availability, including evenings, weekends, and holidays, is required.
Fully versed in front and back of house.

Join a Career That Fits Your Life

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with a 50% shopping discount, and a seasonal wardrobe offering, so you always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution, keeping you connected and equipped for success.

50% shopping discount,
seasonal wardrobe offering,
cell phone contribution,
comprehensive health, dental, life, and disability coverage,
an employer-matched 401(k) with immediate 100% vesting, and paid time off—including vacation, holidays, sick time, and personal days—plus paid parental leave and pet benefits.
You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.
Through extensive product knowledge training, industry insights, and the opportunity to earn more through our Monthly and Seasonal Bonus Incentive Plan, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.