Retail Store Manager: Lead Teams, Drive Growth

Finish Line; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Finish Line in the United States is seeking a Retail Store Manager to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences. You will shape store success with strategic merchandising, people development, and a focus on metrics.

This role offers competitive pay and benefits, opportunities for growth, and a dynamic environment with DE&I initiatives. Access to talent acquisition resources is available for qualified candidates.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Retail store leadership

Leadership communication

Customer service orientation

Analytical thinking

Flexibility with hours

Tech-savvy (retail software)

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

Finish Line in the United States is seeking a Retail Store Manager to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences. You will shape store success with strategic merchandising, people development, and a focus on metrics.

This role offers competitive pay and benefits, opportunities for growth, and a dynamic environment with DE&I initiatives. Access to talent acquisition resources is available for qualified candidates.